James Rowell

James Rowell

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Senior Vice President Operations
Leesburg, Virginia, United States

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Jobs verified_user 0% verified
  • Backblaze
    Senior Vice President Operations
    Backblaze
    Dec 2025 - Current (10 months)
    As SVP of Operations and a member of the executive leadership team at Backblaze, I lead global cloud operations, infrastructure, and service delivery with a focus on scaling high-performing teams and driving operational excellence. I combine strategic leadership with hands-on execution to align people, processes, and technology in support of reliability, efficiency, and long-term growth.

    My work centers on building resilient operational frameworks, developing strong leadership cultures, and enabling data-driven decision-making across the organization. I have a proven track record of improving operational performance, optimizing costs, enhancing customer experience, and delivering scalable systems that support business growth.
  • Backblaze
    Director, Production Engineering
    Backblaze
    May 2025 - Dec 2025 (8 months)
  • f
    Director Engineering
    f
    Oct 2023 - May 2025 (1 year 8 months)
    Leadership role for F5's Security & Distributed Cloud product. Responsible for the global Network, Datacenters, Capacity MGMT, and new location POP enablement.
  • NTT Ltd
    Senior Vice President Cloud Operations & Delivery
    NTT Ltd
    Apr 2018 - Apr 2023 (5 years 1 month)
    As SVP of Cloud Infrastructure Services & NTT's Cloud Factory, I am responsible for Operations functions including Cloud Transformation, Enablement, and Support.

    NTT Ltd's Cloud Division provides a globally consistent portfolio of public & private cloud platforms & services. NTT Group companies leverage these cloud platforms and support services to build hybrid cloud solutions for enterprise client workloads.

    The Operations Platform Deployment team enables CIS products from point of sale to production. Once enabled the platforms are handed off to the respective NTT Group company, at which point the environment is transitioned to the NTTLtd. CIS Support department. The Platform Deployment staff includes teams of PMO, N
  • Dimension Data
    SVP, Cloud Operations & Technical Services
    Dimension Data
    Jun 2016 - Apr 2018 (1 year 11 months)
    • Executive Team Member as of August 2017, reporting to the CEO
    • Leading the operations integration of 3 cloud business units within NTT COM
    • As part of the Executive Team, played a key role in the sale of the cloud business from Dimension Data to NTT Com. This included the related Operating Model, Product strategy, People and Culture, Go to Market, and tooling strategies required to successful transition the business.
    • Membership in Dimension Data Group CEO’s 20-person executive leadership team and steering committee charged with the goal of leading Dimension Data’s Services organization, consisting of 21,000 individuals, towards the business objectives and goals.
    • Established and manage a multi-million ACV platform
  • Dimension Data
    VP, Cloud Operations & Infrastructure
    Dimension Data
    Jun 2016 - Aug 2017 (1 year 3 months)
  • Dimension Data
    Director, Cloud Operations & Infrastructure
    Dimension Data
    Sep 2011 - Jun 2016 (4 years 10 months)
  • OpSource
    Director, Cloud Operations & Infrastructure
    OpSource
    Nov 2009 - Sep 2011 (1 year 11 months)
    The Director of Cloud Operations & Infrastructure maintains, plans, and directs data center operations, ensuring security, performance, scalability, and accessibility of the systems within multiple facilities for the entire organization, while providing leadership, management and oversight for the Cloud and DC operations staff, specific to provisioning, implementation, support, long term planning and strategic design, systems architecture, and day to day operation for Dimension Data's 24 Datacenter locations that operate 24x7x365. Global Procurement, Infrastructure Design, Deployment, & Support, Cloud Capacity Management, Vendor management, Budget Planning, and Client Service fall within the Directors remit.
  • OpSource
    Sr. Manager, Infrastructure Operations
    OpSource
    Jul 2005 - Nov 2009 (4 years 5 months)
    As the Manager of Infrastructure Operations, I maintain, plan, and direct data center operations, ensuring security, performance, scalability, and accessibility of the systems within multiple facilities for the entire organization, while providing leadership, management and oversight for the DC operations staff, specific to provisioning, implementation, support and day to day operations for the organizations 24x7x365 operations.
  • W
    Support Specialist
    Wilmer Cutler
    Jan 2003 - Jul 2005 (2 years 7 months)
  • UUNET
    Web-Tech 3/ Site Coordinator
    UUNET
    May 1999 - Jan 2002 (2 years 9 months)
    Responsible for management and support of Hosting and Collocation Services. Held progressively higher levels of responsibility including:

    Customer coordination and support
    IDC coordination
    Implementation of servers and systems
    Implementation of platform OS and systems software
    Troubleshooting of Windows NT 4.0, Windows 2000, and UNIX Servers
    Coordination of machine moves
    Server Maintenance
    IDC design input including: A/C, power, networking and server equipment locations
    Organization and maintenance of existing and incoming hardware inventory
    Update and Configuration of Hardware (servers, switches, routers, firewalls)
    Physical network connections to switches/routers
    Soft
Education verified_user 0% verified
  • University of Phoenix
    B.S. Business Administration Information Technology, Business and IT
    University of Phoenix
    Jan 2003 - Jan 2006 (3 years 1 month)
  • Northern Virginia Community College
    Associates, Business Administration
    Northern Virginia Community College
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