Andrew Linaac

User Experience Researcher

Ryzen Solutions

Nov 2025 - Current (1 year)

• Conduct mixed-methods validation studies across Apple’s wearables ecosystem evaluating ergonomics, comfort, sensor accuracy, latency/performance, and environmental reliability to ensure human-centered hardware quality.
• Run human factors and motion analysis sessions using motion capture, biometrics, benchmarking protocols, and instrumentation data to assess real-world usability of devices such as Apple Watch, Vision Pro, and AirPods.
• Synthesize quantitative findings to uncover reliability issues, inform firmware and hardware tuning, and shape usability improvements for next-generation wearable products.
• Collaborate with human factors engineers, design, and system teams to translate study insights into actionable recomm

User Experience Researcher

BayOne Solutions

Jan 2025 - May 2025 (5 months)

• Led end-to-end research for AR/VR product features, influencing three major roadmap pivots and driving a 15% increase in usability scores across XR prototypes.
• Defined and executed research strategies for next-generation XR headsets, combining usability benchmarking, A/B testing, and field studies to guide the launch of AR/VR SysUI.
• Designed and conducted qualitative and mixed-method studies (usability, diary, concept testing) that established a framework for evaluating multimodal interactions across hardware and software surfaces.
• Drove cross-functional discovery initiatives, synthesizing insights from user interviews and competitor analysis to uncover usability gaps across four target segments, leading to four new p

User Experience Researcher

Tech-Pro, LLC

Sep 2024 - Dec 2024 (4 months)

• Conducted foundational UX research on system UI and core navigation for AR/VR experiences, focusing on maps, avatars, and multimodal interactions.
• Executed usability benchmarking, heuristic evaluations, and weekly diary studies to assess system UX performance and identify early friction points.
• Led moderated usability sessions and user interviews that surfaced key usability pain points, directly influencing three roadmap pivots for next-generation XR platforms.
• Collaborated closely with industrial designers and engineers to iterate on early prototypes and refine spatial navigation and feedback responsiveness.
• Synthesized qualitative insights into actionable design recommendations that improved navigation effici

UX Researcher via Apple

Ryzen Solutions

Aug 2023 - Sep 2024 (1 year 2 months)

• Led 5 mixed-method research programs focused on accessibility, comfort, and multimodal input, combining qualitative interviews with usability metrics to guide product design.
• Scoped and executed field and lab studies with 200+ participants, synthesizing findings into actionable design and policy recommendations.
• Partnered cross-functionally with Design, Hardware, and Accessibility teams to ensure user-centric decision-making across sprints.
• Standardized research protocols that improved study rigor and reduced redundancies across the UXR pipeline.

UX Researcher via Apple

TELUS Digital

Mar 2023 - Apr 2023 (2 months)

• Conducted usability and empathic research studies to identify opportunities of improvement for Apple wearable devices based upon performative user testing sessions.
• Facilitated usability studies for Apple wearables, collecting over 500 user data points and compiling them into spreadsheet trackers for analysis and synthesis.
• Leveraged data from field studies and usability testing to measure Apple Watch’s biometrical interpretation success rate.

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User Experience Researcher

Sep 2022 - Oct 2022 (2 months)

Led foundational research for a decentralized finance platform, using interviews, pilot studies, and persona development to shape product vision. Partnered with design to co-create personas and streamline onboarding and transaction workflows, reducing cognitive load for new users.

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UX Design Lead

Sep 2022 - Oct 2022 (2 months)

• Led a team of 4 to design and prototype a webapp experience for cryptocurrency lending with a click through rate of 70% and a user feedback of 8/10 in usability tests.
• Developed the digital web design experience process for decentralized banking platform in a team of designers identifying common use flows for cryptocurrency exchange  and loan requests.
• Improved user satisfaction and usability by 90% by coordinating and communicating user experience development to stakeholders by creating wireframes, synthesizing feedback and data from usability testing sessions, and implementing detailed design specification changes

Enterprise Software Tooling Designer & Data Analyst

Tesla

Feb 2020 - Dec 2021 (1 year 11 months)

• Improved AI neural network by analyzing, processing, and editing 2D and 3D images, contributing to the production of Autopilot as a working consumer product.
• Leveraged user experience research and customer insights to create features for image processing tools that improved the processing speed of large datasets by 50% and reduced manual labor by 80% to help the company deliver their product on time.
• Designed and launched a software tool for processing and analyzing images, which increased image throughput by 20% resulting in a 30% decrease in processing time for each image.

User Experience Researcher

Tesla

Feb 2020 - Dec 2021 (1 year 11 months)

Conducted qualitative evaluations of AI annotation workflows supporting Autopilot, combining interviews, usability tests, and heuristic reviews. Collaborated with design and engineering teams to improve task efficiency by 50%, reducing strain for annotators. Findings directly improved training data quality and supported automation in road classification systems.

GIS Researcher via Apple

Apex Systems

Aug 2019 - Feb 2020 (7 months)

• Streamlined research process on mapping and product usability by analyzing the existing process and identifying areas for improvement. Implemented changes to improve accuracy from 80% to 99%, and reduced data collection time by 50%.
• Improved quality of internal software for a web mapping service by collecting user experience data on performance and usability reporting feedback collected from interviews and surveys.
• Presented data to key stakeholders, allowing for more effective planning for future map updates and cleaning up existing incorrect or absent data from existing maps.

Media Operations Relationship Manager via Facebook

Accenture

Sep 2018 - Jun 2019 (10 months)

• Performed market research against a competitor analysis in order to identify appropriate leads, resulting in onboarding 100 new partners weekly
• Maintained partnerships with 30-40 accounts and profiles through scheduled check-ins to assess relationship health, opening opportunities for additional content growth by leveraging statistics and Salesforce data
• Conducted research to proactively identify trends and other relevant business insights, turning insights into actionable and quantifiable opportunities
• Prepared detailed progress reports by using SQL methods and enterprise databases for key stakeholders and partners to strategize increasing audience viewership by 30% and retention rates by 40%
• Leveraged social

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Andrew Linaac

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