Dara Francisco

I

Interim Chief Executive Officer

IEHP Health Access

May 2026 - Current (2 months)

Providing strategic leadership across IEHP Health Access, the care delivery arm of one of California's largest Medi-Cal managed care plans, serving approximately 1.4 million members across San Bernardino and Riverside Counties. Overseeing Enhanced Care Management and Care Division programs that expand access and improve outcomes for the region's most complex, high-need members, driving alignment across clinical, operational, and physician partnership initiatives.

Vice President, Care Division

IEHP

May 2025 - May 2026 (1 year 1 month)

Vice President, Practice Operations (Optum Specialty Practices)

SCA Health

Feb 2023 - Nov 2024 (1 year 10 months)

• Responsible for executing and integrating independent specialist partnership and growth strategy for the Specialty Practice Division in California. • Strategic advisor, oversee relationships between SCA Health, Optum medical groups, and two Southern California private practices, Ortho West and Pacific Cardiology Associates. • Drove change management approach to ensure alignment and execution of integration activities to exceed performance KPIs. • Collaborated closely with stakeholders to implement and optimize value-based care models, contributing to improved patient outcomes and operational efficiencies.

Chief Operating Officer, On Demand Care

Providence

Feb 2021 - Jan 2023 (2 years)

On Demand Care provides convenient, affordable same-day episodic care that bridges the gap between primary care and the emergency rooms. ExpressCare retail clinics (60 clinics); urgent care (27 clinics); and ExpressCare virtual across 7 states. 1.6M annual visits; $200M revenue; 1,000 employees • Responsible for operational oversight of On Demand Care and driving alignment and integration of same day care services within Providence Health System. • Partnered effectively with leaders in Providence to develop programs and initiatives across 8 microregions, including the implementation of an aligned urgent care compensation plan. • Served as Executive Sponsor for the Asian Pacific Network (Washington Chapter), driving Diversity, Equity, and In

Executive Director, Operations (Mission Heritage Medical Group)

Providence

Apr 2019 - Feb 2021 (1 year 11 months)

• Provided leadership and direct oversight of Providence Mission Heritage Medical Group operations encompassing 140 physicians, 21 managers, 400 employees, and 30 office locations throughout South Orange County. • Led cross-functional teams to achieve targets in budget management, operational efficiency, patient experience, and quality metrics. • Partnered with the Integrated Delivery Network (IDN), service line leaders and physicians to develop services and programs that meet patient needs and drive organizational success. • Operational lead in integrating primary care growth areas and launching new specialty service lines.

Director, Administrative Services, Greater Newport Physicians (GNP)

MemorialCare

Jun 2016 - Apr 2019 (2 years 11 months)

• Reported to GNP CEO and accountable to the GNP Board of Directors to plan, evaluate, and oversee strategic, operational, and financial aspects of GNP's business plan. • Established and executed growth, retention, and integration initiatives, conducting financial analysis, projections, and ongoing performance monitoring of GNP practices. • Led a cross-functional team focused on physician retention, recruitment, and market strategy, resulting in a 10% growth of Primary Care Physicians (PCPs) in targeted areas. • Engaged and collaborated with GNP physicians, CEO, and Board of Directors to identify best practices for enhancing patient health outcomes and satisfaction. • During my tenure, GNP ranked among the top-performing IPAs in California,

Senior Manager, Executive Operations

CedarsSinai

Jan 2007 - Jun 2016 (9 years 6 months)

• Strategic Growth and Recruitment: Negotiated employment agreements with physicians and advanced practice providers. Led a multi-disciplinary team and established an effective, standardized onboarding process for new physicians. Integrated employed physicians and affiliate groups into the organization. Developed and implemented new growth services including the Mohs and Integrative Medicine Program. • Change Management/Financial Turnaround: Provided strategic leadership in the urgent care growth plan. Partnered with the VP of Operations and Urgent Care Medical Director to restructure the Urgent Care Department, resulting in a $1.3 million improvement in the bottom line. • Medical Group Compensation Plan: Responsible for finalizing physicia

Manager, Administrative Services

CedarsSinai

Sep 2002 - Jan 2007 (4 years 5 months)

• Executed physician offer letters and employment agreements, ensuring compliance and accuracy in all documentation. Collaborated closely with senior management in the preparation of physician pay plan meetings and streamlined the onboarding process for new physicians, ensuring seamless integration into the organization. • Provided oversight of the medical group's physician benefit plans, optimizing benefits to attract and retain top talent. • Responsible for all CEO presentations and reports to physicians, board members, and staff, effectively communicating strategic initiatives and performance metrics.

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