Pierfranco Giordano

Pierfranco Giordano

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Operations Excellence Manager - at Rohlik Group | ex-Amazon | Operations | E-commerce | Retail | FMCG
Madrid, Community of Madrid, Spain

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Résumé


Jobs verified_user 0% verified
  • H
    Head of Operations & Supply Chain
    Nov 2023 - Current (3 years)
    • Led Buying, Supply Planning, Warehouse and Logistics teams under three core pillars: customer service, quality, and cost efficiency, achieving [-10% operational costs].
    • Managed operations across 2 owned production plants and external manufacturers, implementing risk mitigation strategies that reduced supply disruptions by [16%].
    • Owned CAPEX and OPEX budgets, driving margin improvement of through cost control and efficiency initiatives.
    • Delivered key cross-functional strategic projects, including warehouse setup, vertical integration, and product launches, resulting in [15% productivity increase / €1.5M savings].
    • Defined and implemented KPIs and performance frameworks, improving visibility and decision-making ac
  • Rohlik Group
    Operations Excellence Manager
    Rohlik Group
    Jan 2023 - Nov 2023 (11 months)
  • Rohlik Group
    Operations Manager
    Rohlik Group
    May 2022 - Dec 2022 (8 months)
  • Amazon
    Operations Manager
    Amazon
    Apr 2021 - May 2022 (1 year 2 months)
    • Manages a team of up to 300-350 headcount consisting of L5 leaders (Manager of Managers), team managers in a fast-paced environment.
    • Coach and motivate employees to achieving the perfect seller experience, service level agreements and targeted quality and productivity goals.
    • Participates in recruitment and selection activities including role modeling through hiring decisions and processes.
    • Manages performance and behavior of direct reports through effective 1:1 meetings, coaching and mentorship.
    • Proactively contribute to improve the process, following biggest projects for outbound process.
    • Achieve productivity targets, reduce cost per unit, eliminate errors and ensure an excellent customer experience.
  • Amazon
    Operations Process Engineer
    Amazon
    May 2020 - Apr 2021 (1 year)
    • Study operations to optimize and design new tools involving simulation and planning.
    • Manage complex and quick-turn projects while demonstrating exceptional business judgment.
    • Facilitate the set-up and integration within buildings of new products, services, and operations
    • Develop innovative design concepts to improve throughput, facility utilization, and optimize labor
    • Assess process improvement and transformation opportunities and partner with process owners and stakeholders to scope opportunities, define problem statements and objectives, and structure projects and teams
  • Amazon
    Operations Area Manager II
    Amazon
    Mar 2019 - May 2020 (1 year 3 months)
    • Lead and develop a huge team of associates (>100) in a fast-paced environment.
    • Support operations leadership team in daily management, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers, including agency management representatives and their drivers.
    • Strive to reach performance daily and long term objectives to meet customers expectations
    • Proactively contribute to improve the process, following biggest project for outbound process
    • Thinking analytically about project management with attention to detail, the ability to influence others and exceptional organizational skills.
  • Amazon
    Operations Area Manager II
    Amazon
    Apr 2018 - Mar 2019 (1 year)
  • Amazon
    Operations Area Manager I
    Amazon
    May 2017 - Apr 2018 (1 year)
    Pack AM: - Lead a pack team of outbound - Definition of the shift strategy to achieve short term goals - Analyze process improvement options related to the pack department Peculiar points: - Member of the launch team at MXP3 responsible for the pack department - Pack Subject Matter Expert involved in process optimization projects EU-wide - Lead Coach for Process Assistants - Recruiter, Sponsor and Interviewer for Graduate Roles
  • Confindustria
    Sustainable Development
    Confindustria
    Jan 2017 - Apr 2017 (4 months)
  • Instituto Politécnico de Bragança
    Data Analyst
    Instituto Politécnico de Bragança
    Jan 2016
Education verified_user 0% verified
  • IESE Business School
    PDD - Plan Desarrollo Directivo
    IESE Business School
    Jan 2025
  • 24ORE Business School
    master, MBA, Master in corporate Strategy and Management, Business Administration and Management, General
    24ORE Business School
    Jan 2017
  • VIA University College
    master, Msc of Environment Engineering, Environmental/Environmental Health Engineering
    VIA University College
    Jan 2015
  • „
    master, Msc of Environment Engineering, Environmental/Environmental Health Engineering
    „Mircea cel Batrân” Naval Academy
    Jan 2015
  • Politecnico di Bari
    Laurea magistrale LM in Ingegneria per l'ambiente e il territorio
    Politecnico di Bari
    Jan 2013 - Jan 2016 (3 years 1 month)
  • Politecnico di Bari
    Laurea breve in Ingegneria Civile e Ambientale
    Politecnico di Bari
    Jan 2008 - Jan 2013 (5 years 1 month)
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