C

Charishma Chotalia

About

Detail

VP, Care Operations
San Francisco, California, United States

Timeline

work
Job

Résumé

Jobs verified_user 0% verified
  • Pomelo Care
    VP, Care Operations
    Pomelo Care
    Mar 2025 - Current (1 year 7 months)
  • Pomelo Care
    Head of Care Operations
    Pomelo Care
    Oct 2022 - Mar 2025 (2 years 6 months)
  • Brightline
    Senior Director, Growth Operations
    Brightline
    Jan 2022 - Sep 2022 (9 months)
    Built out a new function at Brightline focused on developing and operationalizing our care team scaling strategy to ensure we could successfully grow to meet demand. This included exploring creative ways to achieve scale, bringing an analytical approach to prioritizing the most impactful efforts, and driving the execution of complex, cross-functional initiatives.
  • Brightline
    Senior Director, Care Operations
    Brightline
    Aug 2020 - Feb 2022 (1 year 7 months)
    Brightline is the first full-family behavioral health solution built specifically to care for kids, teens, and parents across a range of common family challenges.

    I joined Brightline when it was less than 20 employees and built the member support, revenue cycle management, and provider operations functions from the ground up.
  • Branch International
    General Manager
    Branch International
    Apr 2017 - Jul 2020 (3 years 4 months)
    Branch is a global Android-powered mobile lending company. We use cutting-edge data science on data from smartphones to credit score our customers and disburse microloans. Branch has given out more than 15 million loans to over 3 million customers.

    I launched and grew Branch’s India business across several functions (ops, people ops, finance, compliance, product, and eng).
  • Viamo
    Regional Director of Programs
    Viamo
    Jul 2015 - Mar 2017 (1 year 9 months)
    Viamo's mobile communication platform helps companies communicate more effectively with their customers across a range of sectors including healthcare, financial services, and agriculture. Since its launch, Viamo has been used by 500+ organizations across 50 countries to reach over 8 million people.

    I defined and executed the go-to-market strategy in South Asia as the company’s first hire in the region. This included developing partnerships with mobile network operators and leading new business development across the South Asia region.
  • Samasource
    Project Manager
    Samasource
    Jul 2014 - Jul 2015 (1 year 1 month)
    Samasource specializes in providing companies with data solutions including data verification, machine learning and content moderation through delivery center partnerships in India, Kenya, and Uganda.
  • Stanford University
    Lab Manager, Mood and Anxiety Disorders Lab
    Stanford University
    Jun 2010 - May 2012 (2 years)
    Managed 10+ research studies on informational processing biases in adults with depression and anxiety, including conducting hundreds of structured clinical interviews for DSM-IV.
Education verified_user 0% verified
  • Stanford University
    Bachelor of Arts (B.A, Psychology
    Stanford University
    Graduated Phi Beta Kappa with Honors and Distinction in Psychology.

    Received the Major Undergraduate Research Grant to conduct honors thesis in India, as well as the Firestone Award for Excellence in Research, which is awarded to the top 10% of theses across all departments.
  • Columbia University Mailman School of Public Health
    Masters in Public Health, Health Policy & Management
    Columbia University Mailman School of Public Health
This is a community-created genome.