J

Jessica Sumerak

About

Detail

I/O Psychology Advocate | Learning & Development + Organizational Strategy | Bridging Research & Real-World Execution | Founder, Intentional Empowerment
Twinsburg, Ohio, United States

Timeline


work
Job
school
Education
folder
Project

Résumé


Jobs verified_user 0% verified
  • Intentional Empowerment LLC
    Founder
    Intentional Empowerment LLC
    Apr 2025 - Current (1 year 5 months)
    Built and scaled a multi-platform educational ecosystem (LinkedIn, Medium, SEO-driven website), reaching a global audience and growing a newsletter to 1,500+ subscribers focused on career strategy and I/O psychology application. Developed proprietary frameworks, training content, and visual learning tools to translate complex workplace concepts into actionable strategies, supporting hundreds of individuals through 1:1 coaching. Authored research-informed content bridging academic I/O psychology and real-world application, driving sustained engagement and high-value professional discourse.
  • Aclara
    Technical Training Specialist
    Aclara
    Mar 2024 - Current (2 years 6 months)
    Designed and implemented scalable training intake and project lifecycle processes, transforming reactive requests into a structured system that improves planning, resource allocation, and delivery consistency across cross-functional teams. Identified and addressed a critical gap in product lifecycle communication, proposing a standardized update process to ensure training readiness, reduce knowledge loss, and improve alignment between product, SME, and training functions. Drive cross-functional alignment between SMEs, product teams, and training, extracting undocumented institutional knowledge and converting it into structured training systems, documentation, and facilitator guides. Apply ADDIE and I/O psychology principles to design end
  • Oakwood Labs
    Training Specialist
    Oakwood Labs
    Mar 2023 - Mar 2024 (1 year 1 month)
    Built the organization’s training function from the ground up in a highly regulated pharmaceutical manufacturing environment, leading cross-functional initiatives to establish scalable systems, processes, and compliance frameworks. Designed and implemented a digital training transformation, converting decades of legacy hard-copy content into interactive, self-paced eLearning via Salesforce LMS, improving accessibility, audit readiness, and compliance traceability. Developed and deployed a company-wide, federally regulated microbiology training program, integrating gamification and multimedia strategies to increase engagement, knowledge retention, and standardization across teams. Partnered with external LMS vendor (Salesforce) to manage
  • City of Twinsburg
    Human Resources
    City of Twinsburg
    Aug 2021 - Oct 2023 (2 years 3 months)
    Provided data-driven insights to support equitable policy development, including creation of a strategic communication plan. Led statistical analysis of police traffic stop data to identify patterns and potential disparities, presenting findings to city leadership. Designed and delivered public-facing presentations to inform community dialogue and influence policy direction.
  • Hills Pet Nutrition
    Territory Sales Manager
    Hills Pet Nutrition
    Oct 2016 - Oct 2019 (3 years 1 month)
    Facilitated 300+ in-person training sessions to build frontline capability in veterinary clinics. Led district Salesforce CRM training, driving technology adoption and process improvement across sales teams. Represented the company at national conferences, integrating adult learning principles into live educational experiences.
  • PetSmart
    Store Manager
    PetSmart
    Mar 2015 - Oct 2016 (1 year 8 months)
    Progressed into leadership of a top 25% performing store with 50+ associates and full P&L accountability. Managed full HR lifecycle including hiring, performance management, coaching, and workforce planning. Designed and delivered 100+ technical and leadership training programs using hands-on and experiential learning methods. Built succession planning and development pipelines to improve leadership readiness and retention.
  • PetSmart
    Operations Manager
    PetSmart
    Sep 2013 - Mar 2015 (1 year 7 months)
  • PetSmart
    Leader in Training (LIT)
    PetSmart
    Jun 2013 - Sep 2013 (4 months)
    Four month training program to take on the role of operations manager. It provided instruction in the positions of pet care manager, presentation manager, pet products manager, and operations manager.
  • PetSmart
    Pet Salon Manager and Academy Trainer
    PetSmart
    May 2003 - Jun 2013 (10 years 2 months)
Education verified_user 0% verified
  • Adler University
    Master's degree, Industrial and Organizational Psychology
    Adler University
    Jan 2019 - Mar 2022 (3 years 3 months)
    Training and Development
  • Kent State University
    Bachelor's degree, Business Administration and Management
    Kent State University
    Jan 2012 - Jan 2013 (1 year 1 month)
  • E
    High School Diploma
    Elyria High School
    Jan 1997 - Jan 2000 (3 years 1 month)
Projects (professional or personal) verified_user 0% verified
    Awards verified_user 0% verified
    • D
      District Salon Sales Award
      District manager
      This was an award given to my team. We achieved the most salon sales over planned sales in the district for the previous year.
    • R
      Regional Customer Service Award
      Regional Manager
      This was an award given to my team. We achieved the highest regional salon customer service score for the quarter.
    • Kent State University
      The President's List
      Kent State University
      Completing more than 15 semester hours with a grade point average of 4.0.
    This is a community-created genome.