Karen Bradley

Strong Leader with 19 years of experience in Small Business Development & Customer Success with 7 years dedicated specifically to the Property/Casualty Insurance industry and Insurtech. Curious problem solver who seeks understanding to resolve issues at their core, thrives with process implementation and improvement and leverages cross functional collaboration, providing the optimal customer experience. I have strong project management skills, have the ability to communicate effectively to diverse audiences and do well under pressure. My personal leadership philosophy is based on establishing mutual trust and creating a safe space where feedback is encouraged and valued. I lead with empathy, leveraging the unique experience and talents of my teams to develop them to their fullest potential.