Mckenzie Burton

Mckenzie Burton

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Global Supply Chain Management Student at Brigham Young University | Intern at Boeing
Cincinnati, Ohio, United States
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Résumé

Jobs verified_user 0% verified
  • L3Harris Technologies
    Senior Supply Chain Associate
    L3Harris Technologies
    Sep 2025 - Current (1 year 1 month)
  • L3Harris Technologies
    Supply Chain Associate
    L3Harris Technologies
    Jun 2024 - Aug 2025 (1 year 3 months)
  • Boeing
    Supply Chain Management Intern
    Boeing
    May 2023 - May 2024 (1 year 1 month)
    • Created Power Query dashboard for airline account & asset managers to increase scrap cost visibility by 20%
    • Facilitated 10% easier supplier transition to new ERP system through supplier account management practices
    • Reduced parts backlog by 25% through streamlined communication between Boeing subsidiary and suppliers
    • Conducted inventory cost analysis resulting in 15% easier conversion to new forecasting tool using PivotTables
  • EngageX
    Team Lead
    EngageX
    Jun 2022 - May 2023 (1 year)
    Leader/mentor to 8+ call agents, conduct weekly one-on-one meetings w/ team members
    • Frequent top 10 caller based on number of appointments set per hour (APH of 3.9+)
    • 15% increase in average quality assurance score of team (90%+) by giving feedback on calls to agents
    • 20% increase in individual appointments & calls per hour for entire team through split dialing & on-one-one training
    • 25% decrease of automatic failures on call reviews of team using leadership & coaching skills at team meetings
  • Namify
    Operations Intern
    Namify
    May 2022 - Aug 2022 (4 months)
    Warehouse Optimization and Inventory Management
    • 35% faster order fulfillment by systematically tracking inventory placement across warehouse
    • 20% increase in operations productivity through strategic inventory organization based on product popularity
    • 25% decrease in system error by updating inventory counts, stale stock reports, & removing discontinued items
  • Rimports, LLC, A Sterno Group Company
    Supply Chain Management Intern
    Rimports, LLC, A Sterno Group Company
    Jan 2022 - Apr 2022 (4 months)
    Supply chain intern for Rimports, LLC Sterno Group Company (Project Manager for a team of 5 interns)
    • 20% increase in efficiency of shipment data organization based on VBA project deliverable
    • 25% faster shipping times using recommendations from analysis of 1,300+ units of shipping data
    • 35+ data visualization graphs on COVID-19 effects on shipping overseas using PivotTables and Tableau
  • EngageX
    Appointment Scheduler
    EngageX
    Jul 2021 - Jun 2022 (1 year)
    Consistently set 200+ policy review appointments for State Farm insurance agents with their clients all across the country - Trained on policy review appointment calls, confirmation appointment calls, and sale development calls for the expansion of the company to other insurance agents - Telecommunication with both native English and Spanish speaking leads
    • 25% improved rate of dials per hour (DPH) from 25 to 35+ by decreasing downtime between dials
    • 20% increase in insurance agent sales productivity by setting 200+ appointments /month with clients
    • Led team of 7+ agents in account management practices for insurance agents by setting policy reviews
    • Initiated sales development conversations with potential leads to bo
Education verified_user 0% verified
  • Brigham Young University Marriott School of Business
    bachelor, Bachelor's degree Global Supply Chain Management
    Brigham Young University Marriott School of Business
    Jan 2018 - Jan 2024 (6 years 1 month)
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