Vishakh Vardhan

Enterprise Sales Consultant

Linemate

Dec 2025 - Current (8 months)

Global Sales & SDR Manager

The KPI Institute

Sep 2023 - Nov 2025 (2 years 3 months)

Sales Director

SkillSoft

Jul 2022 - Jun 2023 (1 year)

Key Responsibilities • Won new business and expanded accounts for a leading global e-learning solutions provider • Prospected, qualified, and closed complex deals through consultative, solution-based selling • Engaged directly with CXOs and senior decision-makers across enterprise and mid-market segments • Delivered tailored presentations articulating Skillsoft’s value proposition and ROI • Built and managed a robust pipeline across long sales cycles • Developed deep understanding of digital learning trends and competitive landscape Key Achievements • Achieved 364% of first-year sales quota • Closed a $550K multi-year deal with a global shipping company • Closed business across diverse industries including shipping, insurance, consumer goo

Strategic Enterprise Account Development Representative

Udemy

Feb 2020 - Mar 2022 (2 years 2 months)

Key Responsibilities • Partnered with Strategic Account Directors to drive pipeline growth across enterprise accounts • Conducted research and account mapping to identify key stakeholders and high-potential targets • Executed outbound campaigns via cold calls, email, and LinkedIn to engage Fortune 1000 prospects • Qualified leads using BANT and solution-driven discovery conversations • Maintained CRM hygiene and collaborated with marketing on regional campaign alignment • Contributed to territory planning, meeting booking strategies, and campaign personalization Key Achievements • Promoted from SDR to ADR in just 8 months; ranked #2 globally in ADR performance • Scheduled 100+ meetings in 10 months through persistent outbound efforts • Rec

Manager of Sales & Customer Success

StudyPad

Sep 2018 - Feb 2020 (1 year 6 months)

Key Responsibilities • Managed end-to-end client relationships across key B2B accounts, ensuring renewals and long-term retention • Collaborated with sales teams to ensure smooth onboarding and a seamless customer journey • Drove product adoption and usage growth through regular stakeholder engagement and success planning • Monitored feedback across the customer lifecycle to identify at-risk accounts and deploy churn mitigation strategies • Led periodic business reviews and strategy calls with customer champions and senior stakeholders • Acted as a customer advocate internally, liaising with cross-functional teams to resolve issues and align on priorities • Built “trusted advisor” relationships to unlock upsell opportunities and maximise cu

Customer Success Manager

Unifyed

Feb 2018 - Sep 2018 (8 months)

Key Responsibilities • Managed a portfolio of strategic accounts, building strong relationships with CTOs and key stakeholders • Coordinated across internal teams—support, service, and technology—to ensure seamless client delivery • Led contract renewals, account planning, and execution of receivables strategy • Conducted regular client meetings to align on performance objectives, expectations, and evolving needs • Drove upsell and cross-sell opportunities within existing accounts to meet growth targets • Created joint success plans with clients, outlining performance milestones and long-term goals Key Achievements • Strengthened account retention through proactive engagement and strategic planning • Identified and closed upsell opportunit

Billing Account Manager (Sr. Associate)

Cvent

Sep 2014 - Jan 2018 (3 years 5 months)

Key Responsibilities • Managed account relationships with top global hospitality brands including Hyatt, Marriott, and Starwood • Ensured timely contract renewals and reduced account delinquency through proactive follow-ups • Drove cross-sell opportunities and collaborated with sales to forecast renewals and account status • Tracked KPIs and customer satisfaction metrics to ensure service excellence • Acted as an escalation point for issue resolution, ensuring timely closure and client retention • Coordinated across internal teams to deliver seamless account support and value realisation Key Achievements • Maintained high renewal rates and reduced churn through consistent relationship management • Increased cross-sales within the assigned

Lead - New Accounts

American Express

Oct 2011 - Sep 2014 (3 years)

Process Associate

GENPACT LLC

Apr 2010 - Aug 2011 (1 year 5 months)

Collections & Customer Account Management

Graduate Engineer Trainee

Phillips Carbon Black Limited

Mar 2009 - Mar 2010 (1 year 1 month)

Maintenance Engineer

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