Matt Duke

Matt Duke

About

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Senior Director, Head of Business Operations
Los Gatos, California, United States

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Résumé

Jobs verified_user 0% verified
  • GoFundMe
    VP, Business and Revenue Operations
    GoFundMe
    Mar 2023 - Current (3 years 7 months)
    Building the world’s most powerful community for good, dedicated to helping people help each other.
  • Success Inc
    Founding Head of Product and Current Board Member (Strategic Advisory Board)
    Success Inc
    May 2018 - Current (8 years 5 months)
    Responsible for product design and go-to-market strategy from inception to first customer shipment. Transitioned responsibilities into the team as the company grew and now serve on the strategic advisory board.
  • Facebook
    Director - Revenue Operations: Strategy, Operations & Analytics - Global Sales & Partnerships
    Facebook
    Oct 2019 - Jan 2023 (3 years 4 months)
    Responsible for global strategy, operations and analytics across sales/partnership business planning, sales enablement, customer support, customer engineering and sales/partnerships IT. Also, responsible for leading the planning process for all of sales & partnerships (10,000+ employees & 1.5B+ opex) leading to post pandemic return to growth.
  • Oracle
    Senior Director - Head of Strategy, Operations & Analytics - Oracle Cloud Infrastructure (OCI)
    Oracle
    Sep 2017 - Sep 2019 (2 years 1 month)
    Responsible for strategy, operation and analytics for Oracle Cloud Infrastructure and chief of staff for VP, product management & business development. Grew the business (IaaS) from zero revenue, first customer shipment to 10,000+ customers and $250M+ ARR.
  • Cisco
    Director - Product Management & Data Analytics
    Cisco
    Jul 2014 - Sep 2017 (3 years 3 months)
    Responsible for product management for Cisco Cloud Collaboration (~$1B SaaS portfolio) platform, administration, portals & telemetry. Complete product ownership (product management, engineering dev/ops delivery, user experience design) for customer success platform. Also, responsible for central data & analytics (data engineering, analytics, visualization, governance & data science).
  • Cisco WebEx
    Director - Pricing Strategy & Business Operations
    Cisco WebEx
    Jan 2011 - Jul 2014 (3 years 7 months)
    Responsible for go-to-market strategy, operations, and analytics for Cisco Webex including pricing/licensing, technical & strategic program management, global commerce operations and business analytics. Established the subscription quote to cash platform and processes that Cisco leveraged for their corporate pivot to recurring revenue.
  • Cisco Systems
    Senior Manager, Sales Business Development (Collaboration Partners)
    Cisco Systems
    Jul 2008 - Jan 2011 (2 years 7 months)
    Led worldwide channel strategy, programs and operations, resulting in channel sales growth 300%+ faster than overall sales.
  • Cisco Systems
    Manager, Systems Engineering (Channels)
    Cisco Systems
    Aug 2005 - Jul 2008 (3 years)
    Grew and led a team of phenomenal SEs responsible for $1-billion-dollar partner base. Over achieved goal every year, finished FY’06 & FY’07 as the #1 operation in the US Theater.
  • Cisco Systems
    Senior Systems Engineer ( Commercial Sales & Enterprise Sales)
    Cisco Systems
    Jan 2001 - Jul 2005 (4 years 7 months)
    Designed solutions to customer problems. Overachieved goal every year. Received multiple personal Segment and US Theater awards. Finished FY’05 as the #1 US Commercial Region.
  • Cisco Systems
    Software Engineer (IT Systems)
    Cisco Systems
    Mar 1998 - Jan 2001 (2 years 11 months)
    Wrote a bunch of code that is all refactored or retired by now. Developed a passion for solving problems at scale through technology.
  • silicon graphics
    IT Analyst (HR Systems)
    silicon graphics
    Jan 1997 - Jan 1998 (1 year 1 month)
    Worked with the internal organizations to define business requirements and implement web applications. Learned the importance of a good manager and followed mine to Cisco.
Education verified_user 0% verified
  • San Jose State University
    MBA & MSE, Engineering Management
    San Jose State University
    Sep 2002 - Mar 2005 (2 years 7 months)
  • Stanford University
    MS Course Work, Database Systems
    Stanford University
    Jan 1999 - Jan 2002 (3 years 1 month)
    Completed 18 units with a 4.0 GPA, before changing major and school to focus on my MBA.
  • California Polytechnic State UniversitySan Luis Obispo
    BS, Computer Engineering
    California Polytechnic State UniversitySan Luis Obispo
    Sep 1994 - Jun 1999 (4 years 10 months)
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