Ryan Alexander
About
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Head of Commercial Sales, APJ
Sydney, New South Wales, Australia
Résumé
Jobs
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Head of Commercial Sales, APJFivetranApr 2026 - Current (7 months)- Head of Sales, AustraliaAsanaJan 2024 - Current (2 years 10 months)Coach a team of AE's to success.
- Co-Founder | Director | Board MemberAdapt ApplicationsApr 2020 - Current (6 years 7 months)AdaptApps is Integration & Workflow Automation Specialist.
AdaptApps is lightweight, ethical, easy, open, simple
AdaptApps works with SMB's to quickly scale up and quickly onboard.
BPO expert - Renewals, APACAsanaSep 2021 - Feb 2024 (2 years 6 months)Looking after Renewals, Contracts and Relationships through the APAC and ANZ region.
- Vice President, Sales & Account Management | Country Manager | DirectorOperativeOct 2016 - Sep 2021 (5 years)Regional Visionary Leader providing Digital and Linear Solutions for C-Level Executives at Seven West Media, Southern Cross Austereo, Foxtel, ABC, Network Ten and TVNZ.
Rose as a Revenue, Account Management & Operations leader to catapult 15% growth year on year in a declining market. Commercially responsible for $8-10m AUD annual revenue in region.
Overseen three organisational restructures in 2 years, the first involving a 73% local resource reduction whilst maintaining revenue growth. - Regional Account & Contract Implementation ManagerJames WalkerJul 2014 - Oct 2016 (2 years 4 months)Create & execute Go-To-Market Strategy for local contracts (pricing, legal, local uniqueness, etc) for Royal Dutch Shell Global Enterprise Framework Agreement across Brunei, Malaysia, Singapore, Philippines and Australia (7 channels) resulting in $4million USD in the first year.
Total Business Transformation implementing new manufacturing facility, significant cultural change, company move, inventory analysis, ERP overhaul and recruitment drive (an increase from 8 to 30+ covering +$20m). Completed within 6 months on a £2m budget to support the above. Decreased shipping times from 6 weeks to 8 hours. - Solutions Consultant / General Manager, Business Services APACJames WalkerApr 2011 - Aug 2014 (3 years 5 months)Utilised formal methodologies (PRICE, agile, ITIL, etc), to program manage a remote Business Technology project (including ERP, Oracle and Syteline) across Singapore and Sydney. Enabled intergroup transfer pricing leading to 6% profitability for $15m business.
Identified and implemented process project saving 150 hours per week across order to chase processes.
Restructured Quality Approach, facilitating a 6% rise in customer satisfaction, to a total of 87% customer satisfaction rating, placing 1st place overall in the James Walker group (24 companies).
Developed & Implemented Global Knowledge Management Strategy to drive company collaboration. Implemented Jive - Manager, Documentation SystemsCochlearJan 2008 - Apr 2011 (3 years 4 months)Develop, maintain and improve Quality Control Systems for global engineering company and manage 10 staff across the globe for Quality Systems. Own several documentation systems.
Lead key 5 x year client negotiations for Windchill PLM system, the total contract worth $1.5 million dollars, saving approximately $750K in savings.
Reduced the Product Initiation times by half and Engineering Change Orders from 46 days to less than 25. - Support Systems AdministratorCochlearMay 2006 - Jan 2008 (1 year 9 months)Launched new information management system and product lifecycle system to manage and track Upstream. Consistently achieved outstanding achievement award in Performance Review (10/10)
Selected out of 1000 entries and co-presented at user group in Florida Tampa Bay. Mentioned within CIO magazine for pioneering work with Product Lifecycle Systems in Australia. - Technical Consultant / Implementation SpecialistSquizJan 2006 - May 2006 (5 months)• Managed key customer accounts for Content Management Solutions (CMS) including:
o Sydney Olympic Park (www.sydneyolympicpark.com.au) , Centennial Parklands (www.centennialparklands.com.au), NSW Police Intranet and others
CMS cross selling and referrals.
Onsite and Offsite CMS training for customers and consultants
Linux and Database Administration
CMS performance and optimisation
Migration into MySource Matrix from Legacy Systems
Linux and Database Administration.
Onsite and of - Senior Internet Banking Consultantst george bankFeb 2004 - Dec 2006 (2 years 11 months)Coordinated User Acceptance Testing for Customers
Technical Support and Training for Consultants and Customers.
Provided Phone and Email Customers
Other Roles David Jones, Industrial Contract Designers, ACNielsen Market Research.
Education
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- Master of Business Administration (M.B.A, ExecutiveUniversity of WollongongJan 2013 - Jan 2015 (2 years 1 month)Within Top 3 students of 6 core subjects (out of 8)
- BE, Software EngineeringUniversity of SydneyJan 2002 - Jan 2006 (4 years 1 month)Thesis Mark: Distinction
- High SchoolHurlstone Agricultural High SchoolJan 1996 - Jan 2001 (5 years 1 month)
Projects (professional or personal)
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Awards
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- PCo-Presenter at PTC User Event in Tampa Bay FloridaPTC UserCo-Presented at PTC User Event in Tampa Bay Florida titled "Enhancing Usability to use PTC products"
This was further presented by key article - http://www.cio.com.au/article/192003/paper_cuts/ - Q&R Business Innovation AwardCochlear