Mathew Cagney

CEO

ShiftCare

Mar 2024 - Current (2 years 4 months)

ShiftCare empowers disability, home care, aged care, NDIS and IDD providers to deliver better care while building stronger, more sustainable businesses. Our all-in-one platform brings together scheduling, billing, timesheets, client records, and care management, making it simple for teams to stay organised, compliant, and focused on what matters most: the people that they support. From small local agencies to large multi-site organisations, providers across Australia, North America, the UK and beyond trust ShiftCare to cut through admin, streamline operations, and lift service quality. Smart, simple care management software, just built for better care.

CEO

renewtrak

May 2020 - Feb 2024 (3 years 10 months)

At Renewtrak, I pioneered Renewals-Led Growth (RLG) — transforming the company from a niche player into a global SaaS leader operating in 67 countries and supporting 30,000+ businesses. Under my leadership, Renewtrak became the go-to platform for renewals and subscription automation, driving predictable recurring revenue for some of the world’s largest technology brands, including VMware, HP Inc, and Lenovo.

(Executive Management Team) APAC Sales and Marketing Director - (Touchcorp ASX:TCH)

Afterpay

Oct 2016 - Jul 2017 (10 months)

Led APAC sales and marketing for a global SaaS #FinTech #Payments leader operating in 20 countries and accepting payments from 130+ countries across emerging devices including smartwatches, mobile, and wearables, as well as debit, PayPal, and Apple Pay. Oversaw high-volume, frictionless payment solutions across: Industries: Telecommunications, Utilities, Retail, Healthcare, and Banking. Channels: Wearables, mobile, tablets, desktop, IVR, EFTPOS, electronic cash registers, kiosks, and ATMs. Focused on ensuring transaction integrity, reducing credit and fraud risk, and delivering seamless omni-channel payment experiences.

Executive General Manager - Head of Healthcare and Pay Now - previously Touchcorp ASX:TCH

Afterpay

Jul 2016 - Apr 2020 (3 years 10 months)

Initially brought on as Sales & Marketing Group Executive for Touchcorp, I worked directly with the board and chairman through the merger with Afterpay (ASX:APT). Post-merger, I joined the global executive leadership team with full P&L responsibility for the legacy Pay Now division and led the launch of Afterpay Health. Key Achievements: 1. Healthcare Payments Innovation: Launched Afterpay Health, securing access to a $30B target addressable healthcare market. 2. Frictionless Claiming: Designed and delivered Medicare and private health insurance claiming/payment solutions for NAB HICAPS, ANZ, Suncorp, and CBA, powering close to 50,000 terminals across Australia. 3. Revenue Assurance: Managed $0.5B in guaranteed Pay Now transactions for

(Executive) General Manager Product

Sandstone Technology

Nov 2015 - Jul 2016 (9 months)

Oversaw the full product management lifecycle for Sandstone’s Digital Banking and Lending Suite, leading a large team of Product Managers, Product Owners, CX leaders, and product development teams. Delivered enhancements using the Pragmatic Marketing Framework, improved feature cadence, implemented automated testing, and increased the value of product releases. Introduced regular product retrospectives, internal product updates, showcases, and prioritisation sessions for customers and prospects.

(Executive Management Team) General Manager EMEA

Sandstone Technology

May 2015 - Sep 2016 (1 year 5 months)

Led the go-to-market strategy for Sandstone Technology EMEA, overseeing sales, product management, and software development. Established the brand as a key player in digital banking and product origination across EMEA, securing partnerships with FIS Global, Unisys, Capco, Backbase, and Liferay, and driving significant revenue and client growth across EMEA and APAC.

(Executive Management Team) Global Sales, General Manager

Sandstone Technology

Dec 2013 - Sep 2016 (2 years 10 months)

• Led global sales operations and product management functions at Sandstone Technology, driving the "Go-To-Market" strategy for Digital Banking and Loan Product Origination transformation. • Established strategic partnerships with software vendors and financial institutions worldwide to position Sandstone as a key player in the market. • Advised C-level networks on people, process, and platform-led transformations for Digital Front End and back office operations.

Banking Solution Consultant

Sandstone Technology

Apr 2011 - Dec 2013 (2 years 9 months)

Partnered with strategic customers to define the vision for digital banking and deliver solutions for major Australian banks including NAB, Bendigo Bank, Suncorp, and ING Direct. Developed and sold the first personal financial management (PFM) solutions to make budgeting accessible to consumer banking customers, and leveraged portal technologies to drive digital banking transformation..

Senior Solutions Consultant - Fraud and Identity Solutions

Veda now Equifax

Sep 2008 - Apr 2011 (2 years 8 months)

Led the design and launch of ID Matrix, revolutionising electronic customer verification for AML/CTF in Australia. Introduced Device Authentication as a Service, enabling real-time fraud prevention and enhanced security for financial institutions. Transformed the Fraud Focus Group into the go-to solution for fraud prevention in banking, insurance, and finance sectors. Drove exponential ARR growth by securing major accounts including CBA, ING Direct, and ANZ. Built and led a team of 8 specialised professionals in identity and fraud solutions.

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National Sales and Marketing Manager

FCS Online

Mar 2005 - Sep 2008 (3 years 7 months)

Drove national sales and marketing for FCS Online (acquired by Dun & Bradstreet), delivering exponential revenue growth. Launched Identity Check, Australia’s first AML/CTF-compliant electronic verification solution, and secured major sales with ING Direct, Rabo Bank, PayPal. Transformed skip tracing for banks, finance, telco, and debt collection sectors, contributing to the successful acquisition by Dun & Bradstreet.

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Relationship Manager at Conexa

The PSB Group New Zealand

Jan 2002 - Jul 2002 (7 months)

Mathew was responsible and accountable for the overall growth of Conexa and performance of sales across all Conexa products and services, resulting in significant growth. During this time Mathew was responsible for: • Client relationship management • Market education • Initiating and developing key channel and supplier relationships • Consulting on moving key government agencies to 3 way account reconciliation

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Channel Manager

Sensis A Telstra Company

Jul 2002 - Mar 2005 (2 years 9 months)

Managed direct and indirect client relationships for Sensis’s most profitable products, overseeing partner selection, productisation, marketing, and performance management. Seconded to key projects including Electronic Catalogues (B2B) and Trading Post’s Just Listed real estate portal (B2C) as Technology Director.

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Business Solutions Manager

Online Advantage

Jan 2001 - Jan 2002 (1 year 1 month)

Successfully represented and developed new markets for a comprehensive suite of Electronic Supply Chain Applications.

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Pre Sales Business Analyst

Online Advantage

Mar 2000 - Jan 2001 (11 months)

Represented a complex suite of electronic supply chain applications in a pre-sales business analyst role, engaging C-level audiences and managing relationships across sales, marketing, product, delivery, clients, and major ERP vendors. Led the flagship rollout of Blue Star Office (now Boise Cascade) eCommerce procurement platform across Australia and New Zealand — including development, go-to-market, ERP integration, and warehouse management linkage. Key clients included AFP, DICTA, Boeing, BT Financial, NARTA (Bing Lee, JB Hi-Fi, Clive Peeters), Sony, Panasonic, Fisher & Paykel, and Whirlpool. Contributed to the IPO of Online Advantage in early 2000.

Business Analyst

Vista Group

Nov 1999 - Mar 2000 (5 months)

Business Analyst – Vista Group (formerly Maddison Systems), a global leader in entertainment software specialising in cinema management solutions.

Pre - Graduate Program

Westpac New Zealand

Jan 1997 - Dec 1999 (3 years)

Part of the Pre Graduate Program at Westpac, gaining a broad understanding of what makes Westpac tick and how a Bank works.

U

Product Specialist

UBIX

Mar 1992 - May 1997 (5 years 3 months)

Various roles at ubix. http://www.ubix.co.nz

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