Grace Dankano

Grace Dankano

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Sales Leader | Building High-Performance Sales Teams & Strategies to Exceed Business Goals
Port Harcourt, Rivers, Nigeria

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Résumé


Jobs verified_user 0% verified
  • MyEdSpace
    Sales Team Lead
    MyEdSpace
    Sep 2024 - Current (1 year 11 months)
    As a Sales Team Lead, I spearhead a high-performing team of 10-12 sales professionals, driving strategies that unite the team and consistently surpass company sales targets. My focus is on cultivating a culture of excellence by coaching underperforming reps into confident top performers and embedding honesty and a genuine passion for business growth in my team—the ultimate key to our outstanding performance. Key Responsibilities: - Develop and implement sales strategies that foster team cohesion and exceed revenue goals by over 110% since January 2025. - Coach and mentor a diverse team, enhancing their selling skills through weekly 1:1 chats, calls, and demo reviews. - Manage daily operations for a team of 12, ensuring alignment with com
  • MyEdSpace
    Sales Representative
    MyEdSpace
    Jun 2024 - Oct 2024 (5 months)
    As an SDR, I engaged with hot leads to drive conversions, rapidly honing my business acumen and sales skills. Through diligent pipeline management and a relentless focus on results, I earned multiple awards for outstanding performance, paving the way for my swift promotion to Sales Team Lead. Key Responsibilities: Connected with high-potential leads, delivering compelling pitches to secure conversions and fuel sales growth. Managed and optimized my sales pipeline with precision, ensuring consistent follow-through and lead progression. Quickly developed expertise in sales techniques and industry knowledge, laying a strong foundation for leadership. Achievements: Received numerous performance awards for top-tier lead conversion rates and pi
  • Achieve Test Prep
    Customer Relations Specialist
    Achieve Test Prep
    May 2022 - Dec 2022 (8 months)
    Provided rapid response to client's inquiries and complaints through email, chats and calls. • Kept and updated all customers’ complaints in Salesforce and ensured timely resolution of escalations. • Analyzed customer cases in Salesforce to resolve issues and improve service. • Collaborating with the analytics team to develop customized reports and dashboards that provide actionable insights for enhancing customer satisfaction and retention. Maintained high accuracy in handling inbound and outbound communications
  • R
    Customer Relations Manager
    Royal View Global
    Apr 2021 - Jun 2024 (3 years 3 months)
    - Provide prompt response to customers complaints and inquiries. Utilize data analysis to drive customer satisfaction and productivity improvements achieving an average of 80% customer retention rate. • Facilitate team productivity by reviewing performance and providing innovative ideas to improve operations. • Collaborate with various teams to address issues and implement innovative ideas. • Present data-driven insights to management and clients to inform decision-making.
  • T
    Coiled Tubing Engineer | Field Engineer
    Tectonic Oil Tools
    Oct 2019 - Feb 2022 (2 years 5 months)
    Roles and Achievements Designed field operations and collation of field data and proper inventory of equipment and wellhead inventory. Prepared all job reports and folders. Kept track of all maintenance carried out on equipment. Field Job- Akaso 16SS Nitrogen Lift operations (24 Nov-10 Dec 2019)
  • n
    Assistant Field Engineer
    netcore Integrated Services Nigeria Limited
    Sep 2018 - Jul 2019 (11 months)
    Roles and Achievements - Handled proper data management for procurement items. - Provided support with field operations and tasks. - Inventory management.
  • C
    Operations Manager
    Caltoria Industries Limited CIL
    Aug 2017 - Jul 2018 (1 year)
    - Develop comprehensive project plans, considering factors like routes, schedules, and resource allocation. - Oversee the logistics of transportation projects, ensuring timely and efficient delivery of goods. - Allocate and manage resources effectively, including trucks, drivers, and support staff, to meet project requirements. - Develop and manage budgets for transportation projects, keeping costs within approved limits. - Identify potential risks in transportation projects and implement strategies to mitigate them, ensuring the safe and secure delivery of goods. - Maintain regular communication with clients, providing updates on project progress and addressing any concerns. - Ensure adherence to transportation regulations and indust
  • NNPC Limited
    Intern
    NNPC Limited
    May 2016 - Oct 2016 (6 months)
    Roles and Achievements Reservoir Engineering Services Department – Acquired skills in Material Balance, Production analysis, Reservoir Simulation using Eclipse software, and Basic Home and Office safety tips.
Education verified_user 0% verified
  • University Of Benin
    Bachelor's degree, Petroleum Engineering
    University Of Benin
    Sep 2012 - Jul 2017 (4 years 11 months)
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