Keith Nelson

Keith Nelson

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Chief Customer Officer
Elmhurst, Illinois, United States

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work
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Jobs verified_user 0% verified
  • HappyCo
    Executive Director
    HappyCo
    Nov 2022 - Current (3 years 10 months)
    Executive Leader and Chief Customer Officer
  • Yuhu
    Chief Operating Officer
    Yuhu
    May 2022 - Nov 2022 (7 months)
  • A
    President & Managing Partner
    Aristocrat Products
    Jun 2021 - Mar 2022 (10 months)
    Aristocrat Products has been a family-owned Company in the Greater Miami Valley for over 85 years. It provides custom aluminum home enhancement materials and installation services.
  • T
    Chief Executive Officer
    The Minte Acquired by Spruce
    Aug 2017 - Jan 2021 (3 years 6 months)
    Co-founding contributor and Board member to start up serving the multi-family real estate industry of a technology driven service company. Successfully raised over $9M in startup capital and responsible for over 100% revenue growth, year-over-year. Guided the Company through startup phase, accelerated growth, geographic expansion and technology platform development. Oversaw all functional departments of the Company including revenue generation, marketing, finance, sales and operations. Successfully closed on major recapitalization of the Company in January 2021, and now serve as Executive Advisor.
  • P
    President
    PayLease Acquired by Vista Equity Partners
    Jan 2005 - Jan 2017 (12 years 1 month)
    Spent 12 years building and guiding the apartment industry's' leading prop-tech and payment processing providers. Built a professional operating structure, diagnosed and resolved performance issues, and developed strategies to spur future growth. Clarified the vision, operating roadmap, and performance targets; added talent with focused business experience and a customer-first philosophy; and reinvigorated the culture. Positioned Ocius for sale at 4X revenue and 13X EBITDA. - President, PayLease (2015-2017) - President, Ocius (2010-2015) - Chief Operating Officer, Ocius, (2005-2010) Following PayLease acquisition of Ocius, retained to provide a critical thread of leadership continuity, preserve and extend the Ocius business, and protect t
  • C
    Senior Vice President
    Cash Cycle Solutions A Division of Business Ink
    Jan 2003 - Jan 2005 (2 years 1 month)
    Dispatched by PE owner, Frontier Funds, to help assess operations and plot a 2-year rebuilding plan (company was then known as Total Billings, Inc.). Identified opportunities to rebrand and remarket offerings while improving all major functional areas, including client relations, account management, implementation services, product management, and partner alliances. Managed a staff of 20 team members. Key Contributions: - Rebuilt TBI from the ground up, transforming it from a significant liability to a profitable business asset. - Drove top-line revenue growth and overall business growth, while cutting expenses, resulting in an EBITDA-positive financial model. - Stabilized the company, captured new customers, expanded market share, and d
  • V
    Senior Vice President, Sales, Marketing, & Business Development
    Viziqor Solutions formerly known as Daleen Technologies
    Jan 2000 - Jan 2002 (2 years 1 month)
    Provided expertise and support in engineering a turnaround in performance with design of a plan that generated new business and strengthened company position in the telecommunications market, despite the crash of 1999. Key Contributions: - Developed and led a national sales organization that produced multimillion-dollar revenues and achieved break-even status, with eventual sale to a strategic buyer. - Integrated plans into product management/business opportunities, collaborating with peers to guide Daleen through the changes required to return to self-sustainability. - Capitalized on sales momentum and expedited further growth with a multiphase aggregation plan identifying strategic acquisitions; first aggregation completed EOY 2002.
  • NWP Services Corporation
    Executive Vice President
    NWP Services Corporation
    Jan 1995 - Jan 1999 (4 years 1 month)
    - Executive Vice President (1997-1999) - Senior Vice President, Business Development (1995-1997) Executive partner and co-founder, charged with leading startup initiative and driving corporate business development, devising all strategic growth initiatives, go-to-market strategy, and execution roadmap. Accelerated market positioning and sales development; expanded operations to 4 regional business centers. Took over as leader of the Client Services Division in 1998; directed daily operations of sales, marketing, account management, and customer service. Key Contributions: - Played a key role in building entire organization infrastructure, including people, operations, and processes from the ground up. - Leveraged industry contacts to win
  • C
    Regional Vice President, Utility Resource Consulting
    Consumers Applied Technologies
    Jan 1989 - Jan 1995 (6 years 1 month)
    - Regional Vice President (1992-1995) - Division Manager, Utility Resource Consulting (1989-1992) Spearheaded the startup and new market penetration for this provider of utility and management services to property management companies. Key Contributions: - Oversaw consulting and field technology organizations, increased revenue and secured previously unwinnable contracts with clients, including the U.S. Navy and the U.S. Department of Defense. - Opened and expanded the Southeast Division to optimal revenue growth and performance levels positioning it to rank #1 nationwide. Achieved early career experience, gaining diverse industry expertise spanning online transaction processing/management and similar technology solutions, as well as s
Education verified_user 0% verified
  • University of WisconsinStevens Point
    Bachelor of Science - BS, Resource Management
    University of WisconsinStevens Point
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