Sarah Zahraee

I started my career as a front desk receptionist, learning the foundations of customer service and office operations. Over the years, I moved into customer service roles, managing calls, handling complaints, and building strong relationships with clients. When the pandemic hit, I adapted quickly, providing online support and ensuring service continuity for customers remotely. After moving to Canada, I brought my experience into new environments from customer service in retail to supporting senior administrators in a busy office. No matter the role, my focus has always been on clear communication, empathy, and keeping things running smoothly behind the scenes. started my career in Canada as a front desk receptionist to gain firsthand experience in Canadian workplace culture. Over time, I was promoted to customer service and administrative roles, where I strengthened my communication and organizational skills. Recently, I expanded my experience into sales administration to better understand the business side of operations. Growing and advancing in the administrative field has always been and will be my career direction.