Jess Elmquist
About
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Chief People Officer
Phoenix, Arizona, United States
Résumé
Jobs
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Chief People OfficerDutch Bros CoffeeJan 2024 - Current (2 years 9 months)Drive-thru coffee company making a massive difference one cup at a time.
Skills: Executive Leadership
• Culture Alignment
• Workforce Planning
• Talent Strategy
• Onboarding
• HR Management
• Hiring Amazing People
• Employer Branding
• Training and Development
• Leadership Development
• Relationship Building
• Employee Engagement- CHRO & Chief EvangelistPhenomJan 2022 - Jan 2024 (2 years 1 month)Phenom is a global HR technology company with a purpose to help a billion people find the right job and discover their true potential.
- Consultative Role CINO & EVP of Human CapitalRegent Surgical HealthNov 2021 - Jan 2022 (3 months)
- TPG CHRO Advisory BoardTPGJan 2016 - May 2021 (5 years 5 months)
- Chief Learning Officer & Executive Vice President, HRLife Time IncJan 2015 - Jan 2021 (6 years 1 month)In this role, I shaped the culture of Life Time, creating a healthy way of life company that is mission-minded, and where performance, care, opportunity, and service are prioritized. In collaboration with the C-Suite and Board, I developed enterprise-wide strategies and structures. I lead all HR functions including strategic planning, leadership development, talent acquisition and management, change management, total rewards, succession planning, and all L&D.
Some key accomplishments in this role include:
• Led major re-organizations of two in-center businesses, resulting in an improvement to work performance and job satisfaction while increasing the organizational effectiveness of critical business units.
• Spearheaded the n - Executive Vice President, HR - Life Time University & Talent AcquisitionLife Time IncJan 2009 - Jan 2015 (6 years 1 month)In this position, I created and developed the tools, culture, and human capital of the company during a period of expansion, and contributed to double-digit growth. Through fostering strong partnerships with business operations, clear and effective communication to the field, and supporting the employee first, resulted in customer satisfaction and company growth.
Some key accomplishments in this role include:
• Scaled the internal recruiting team to meet the growing, diverse hiring needs of 11 in-center businesses with 500+ job descriptions.
• Enacted a “100% Certification” standard for all positions, equipping team members with the knowledge and skills aligned with the company’s mission and vision, enhancing the overall cust - Senior Vice President, HR - Life Time University & Talent AcquisitionLife Time IncJun 2005 - Jan 2009 (3 years 8 months)In this role, I formulated the Talent Acquisition strategy, team, and operations. I evolved the HR function through building and consolidating all human capital departments to better optimize effectiveness.
Some key accomplishments in this role include:
• Established the recruitment strategy and hired the first internal recruiters to have better control of and create positive impact on the increasing complexity and speed of the hiring needs of the organization.
• Introduced the “Leadership the Life Time Way” curriculum to align all leaders in a common methodology, structure, and approach. - TPresident / Board MemberTrueWell IncJan 2001 - Jan 2008 (7 years 1 month)I conceptualized a start-up company that formed one of the first self-editing website platforms, including the strategic planning and execution of investor relations, business strategy, customer acquisition, and marketing. I supported organizations through strategic planning, internal talent review, and operational consulting.
Some key accomplishments in this role include:
• Raised “angel round” of investment ($2M) for the company and technology buildout.
• Directed sales and strategic partnerships as well as investor relations.
• Consulted with 20+ non-profits on business strategy, marketing, and online presence - VP of Corporate Sales and MarketingLife Time FitnessJan 1997 - Oct 2001 (4 years 10 months)Recruited by CEO to join start up team building a fast growth mission based company committed to dominating the “healthy way of life” market place. Played versatile role required in a start up business in marketing, sales, strategic planning and new business development while meeting tight deadlines in a pressure filled environment expanding the company into a national presence. Developed and delivered significant results in the B2B sector while supporting the company as a whole to get things done.
Education
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- BA Education, EducationBethel University
- Master of Arts - MA, Organizational Psychology and Change LeadershipColumbia University
Projects (professional or personal)
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Awards
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- CCLO Learning Elite Award
Publications
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- PEvery Employment Brand Needs an Extreme Makeover — Because We’re Never DonePhenom Mar
- PIn HR, We Didn’t Come This Far to Only Come This FarPhenom May
- PAI Doesn’t Make Hiring Decisions, People DoPhenom Apr
- PWhat Burritos Can Teach Us About a CHRO’s Job: What I’ve Seen in My First Year at PhenomPhenom Feb
- CFit to LearnChief Learning Officer Jan
- FThe Secret to a Successful Second ActForefront Magazine
- P350,000 Candidates for 28,000 Open Roles? The Power of Life Time’s Employment BrandPhenom Apr
- PHow the Largest Family-owned Hardware Store Chain in America Ties Business Strategy with a People-focused CulturePhenom Jun
- FBreaking Down The Silos In HR That Hamper SuccessForbes Jun
- PCHROS: Your Employees Crave Connection to the Business. Help Them Get There.Phenom Mar
- PHey HR! Don’t Spend All of Your Time Planning Office Parties. Become a Strategic ForcePhenom Apr
- PStill questioning the ROI of AI? Look How Blockbuster v. Netflix Turned Out.Phenom May