Director Engineering, Arc Publishing Professional Services
The Washington Post
Nov 2018 - Mar 2021 (2 years 5 months)
Senior engineering leader supporting Arc Publishing’s professional services and enterprise client onboarding initiatives.
Led multidisciplinary engineering teams responsible for launching new enterprise customers onto the Arc platform. Worked across Sales, Product, Platform Engineering, and Account Management to align delivery with business goals.
Established scalable engineering standards and delivery processes that reduced time to launch, improved client satisfaction, and enabled the organization to support a growing portfolio of enterprise customers. Contributed to capacity planning, budgeting, and strategic partnerships.