Miriam Manning

Business-focused IT management executive with 15+ years of achievement in leveraging technology to advance business objectives with a focus on driving operational efficiency, profitability and customer engagement. Acts as a change agent, orchestrating transformative business strategy through data-driven decisions. Proven record in building and leading high performing teams to successfully deliver on complex projects within demanding time, budgetary and regulatory constraints. Broad IT, finance and healthcare industry knowledge and international business experience. Key areas of expertise include: Leadership Business/IT alignment and ensuring that IT meets business needs Creating a culture of accountability, empowerment, focus, vision and fun Strategic and Operational Planning Developing Technology/Product roadmaps Budget Planning / P&L Ownership Strategic Vendor Management *Project/Program Management Project portfolio management Risk management Resource capacity planning and program budget management Change management Waterfall/agile methodologies Development of project management methodology, standards, tools, and program metrics Delivering projects on time and within budget Application Development & Support Managing to defined SLAs uptime metrics IT governance and compliance Focus on digital strategy to drive efficiencies and self-service Integration and interfaces management Mobile and web application management Enterprise Reporting and business Intelligence CRM solutions management Process improvement *Product Management Defining strategy and vision for Software products Business Analysis, use case and functional specification development Development of product roadmaps, product positioning, messaging and collateral materials Product pricing and management of product financials Conducting primary and secondary market research Collaborating with industry experts and trade journal media