Head of Sales UK & Ireland (GetFeedback Platform) / APAC (Interim 2021)
SurveyMonkey
Nov 2019 - Jan 2022 (2 years 3 months)
At SurveyMonkey we help brands like Farfetch, Just Eat, & Booking.com improve their websites, apps and emails through live, visual, user feedback. Our clients use our feedback solutions to stop guessing what users want, and start listening to what they need.
By giving your customer a voice, you can continuously improve UX and increase conversion on your website. So stop guessing, and start listening!
Specialities: User feedback, Voice of the Customer, UX, Conversion rate optimisation (CRO), SaaS, Web 2.0, CX
I ran the UK & Ireland Sales team initially for Usabilla (Acquired by SurveyMonkey) before the product merger with GetFeedback in 2020. Taking the solution from a predominantly UX focused product to a wider CX offering. During this t