Charles Pearson
About
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Research Leader
Oakland, California, United States
Résumé
Jobs
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Independent ConsultantKITCHENTOWNFeb 2026 - Current (9 months)- Director of Consumer ResearchKITCHENTOWNJul 2023 - Jan 2026 (2 years 7 months)Part of leadership team at KitchenTown, co-leading the Insights & Strategy function. In addition to business development and client relations, I am responsible for providing the following services to clients (from scoping projects to final deliverables): mixed methods consumer and market research, strategy development, and pilot market tests.
- Senior Manager, Research & InsightsDropboxSep 2021 - Apr 2023 (1 year 8 months)Head of research for Dropbox's Document Workflows vertical, which included Dropbox Sign and DocSend products.
- Staff Design ResearcherDropboxJan 2020 - Sep 2021 (1 year 9 months)First researcher for HelloSign, Dropbox's eSignature platform. Built and expanded research practice and function.
- MentorFirst Round CapitalAug 2019 - Dec 2019 (5 months)Volunteer mentorship in First Round's First Track program -- helping user researchers and designers grow their skills and capacity.
- User Experience Research ManagerClover HealthApr 2018 - Dec 2019 (1 year 9 months)First User Experience Researcher at Clover Health. Grew and managed function and a team of 4.
- Principal ResearcherInVisionMar 2016 - Jun 2017 (1 year 4 months)I conducted qualitative research at InVision and was also responsible for growing a user experience research team and process.
- Design ResearcherAdobeMay 2013 - Feb 2016 (2 years 10 months)I designed, implemented, and analyzed qualitative research on user practices and trends for the Photoshop product team. Engaging in both discovery and user experience research, my research insights figured prominently in Photoshop priorities, development, and new product initiatives. Additionally, as Adobe shifted from big box software release development models to a subscription model requiring a leaner approach, I helped lead the development of user-centered design processes and iterative feedback loops that now ground Photoshop product development. My ethnographic and, more broadly, qualitative research skills were essential to not just producing user insights and providing channels for feedback, but also in building and maintaining rel
- Assistant InstructorUniversity of California DavisOct 2012 - Jan 2013 (4 months)
- InstructorCalifornia College of the ArtsAug 2001 - May 2002 (10 months)
- Senior EthnographerUNIVERSITY OF CALIFORNIA SAN FRANCISCOMar 2001 - Apr 2011 (10 years 2 months)Organized, conducted, and analyzed ethnographic research with at-risk populations.
- Adjunct InstructorBerkeley City CollegeAug 1999 - May 2006 (6 years 10 months)
Education
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- Doctor of Philosophy (PhD, Cultural AnthropologyUC DavisJan 2006 - Dec 2013 (8 years)2013 Dissertation entitled "Tea Party Technologies and Imaginaries: The Emergence of Network Politics in the United States". 2011 Dissertation Writing Award. Department of Anthropology, UC-Davis 2009 Dissertation Improvement Award, Institute for Governmental Affairs, UC-Davis 2009 NSF Doctoral Dissertation Research Award 2007 Dissertation Improvement Award, Institute for Governmental Affairs, UC-Davis
- Doctor of Philosophy (PhD, Cultural AnthropologyUniversity of California DavisJan 2006 - Dec 2013 (8 years)2013 Dissertation entitled "Tea Party Technologies and Imaginaries: The Emergence of Network Politics in the United States".
2011 Dissertation Writing Award. Department of Anthropology, UC-Davis
2009 Dissertation Improvement Award, Institute for Governmental Affairs, UC-Davis
2009 NSF Doctoral Dissertation Research Award
2007 Dissertation Improvement Award, Institute for Governmental Affairs, UC-Davis - Master of Arts (MA, Social AnthropologyThe University of Texas at AustinJan 1996 - Dec 1998 (3 years)
- Bachelor of Arts (BA, HistorySan Francisco State UniversityJan 1991 - Dec 1994 (4 years)