Trevor Cook
About
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Vice President, Operations
Wayne, Pennsylvania, United States
Résumé
Jobs
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Vice President, OperationsCorrelation OneMar 2026 - Current (6 months)- Senior Director, OperationsCorrelation OneMar 2025 - Mar 2026 (1 year 1 month)
- Director, OperationsCorrelation OneJan 2024 - Mar 2025 (1 year 3 months)Enterprises and governments work with us to develop talent and close critical data, digital, and technology skills gaps. Our global programs, including Data Skills for All (DS4A) and data competitions, also empower underrepresented communities and accelerate careers. Our mission is to create equal access to the data-driven jobs of the future. We partner with top employers and government organizations to make that a reality, including Amazon, Coca-Cola, Johnson & Johnson, USAID and the U.S. Department of Defense. Our skills training programs are 100% free for learners and are delivered virtually by industry experts to minimize traditional barriers to career advancement. We take pride in fostering supportive, human-led, group learning envir
- Senior Program ManagerCorrelation OneJul 2023 - Jan 2024 (7 months)- Oversaw the management of the full lifecycle of select Correlation One training programs with enrollments spanning 40 - 500 fellows. - Managed a team of Program Managers, Operations Analysts, and part-time contracted teaching staff. - Led operational analytics projects to improve business strategy and program design. - Drove process improvement and operational excellence through data-driven, first-principles workflow design. - Collaborated with internal stakeholders on our Product/Engineering & Content teams to maximize program effectiveness and minimize operational hurdles.
- Program ManagerCorrelation OneAug 2022 - Jul 2023 (1 year)- Managed the full lifecycle of Correlation One training programs with enrollments spanning 40 - 300 fellows. - Managed a team of Operations Analyst and contracted staff included Lead Instructors and Teaching Assistants. - Ran training programs, ensuring learners, instructors, and other stakeholders engage and benefit from the program. - Measured learner progress while providing support to learners and instructors. - Developed data-driven insights about class function to maximize program effectiveness and inform future program design.
- Associate Director for Administration & Compliance, Rutgers Global - ISSSRutgers GlobalJul 2021 - Aug 2022 (1 year 2 months)- Oversaw the development and management of information technology systems related to international students and scholars and campus stakeholders including LMS synchronization, database integrations, and CRM development. - Managed the operations of in-person and online services for 6,000+ users. - Served as PDSO and ARO for F-1/J-1 SEVIS programs for 6,000+ international students, maintaining oversight of a broad range of services and programs encompassing a wide body of law and high-level professional expertise while maintaining extremely detailed understanding of data flows and regulatory compliance. - Led projects with university partners to establish new workflows and improve existing workflows for the student/client experience.
- Assistant Director of International Systems & Data Analytics, Rutgers Global - ISSSRutgers GlobalMar 2019 - Jul 2021 (2 years 5 months)- Oversaw the management of information technology systems related to international students and scholars at Rutgers-NB and RBHS. - Led the development of CRM, LMS, and SaaS integrations and projects impacting 6,000+ users. - Provided direction in technology driven solutions to support compliance with federal requirements. - Led technology-based project management leveraging data-driven assessment for continuous improvement. - Oversaw expansion of online services to address the evolving needs of our international students and scholars. - As supervisor of the SEVIS Compliance Administrator (and student staff), oversaw the monitoring of data and reporting in Sunapsis and in the Student and Exchange Visitor Information System (SEVIS), - Set
- International Student Advisor, Rutgers Global - ISSSRutgers GlobalNov 2017 - Mar 2019 (1 year 5 months)- Advised international students on immigration regulations, travel, U.S. employment authorization, educational concerns, and cultural adjustments, as well as intervening with at-risk students. - Served as a DSO and ARO for F-1 & J-1 programs, maintaining records according to USCIS specifications and assist with SEVIS compliance.
- Academic AdvisorMiami UniversityJul 2016 - Oct 2017 (1 year 4 months)- Provided individual academic advising and assists in academic planning and decision making for 500+ student caseload. - Initiate outreach programs for “at risk” students. - Represent School to prospective students and families. - Assisted with open houses and other admissions + recruitment initiatives. - Advised students seeking admission to business program and support orientation programs for freshmen, transfer, and new international students. - Taught college level first-year experience course.
- Graduate Assistant - Office of International ServicesIndiana University BloomingtonJul 2014 - May 2016 (1 year 11 months)- Serve in a client services position at the front desk responding to and/or appropriately redirecting student and scholar questions. - Engage in the Office of International Services opportunities to better learn about the functional area and gain the necessary experiences to become a colleague and leader in the field in the future. - Collaborate with and attend Office of International Services functions, events, and programs. - Design and implement programs/events for international students. - Assist with student immigration documentation, ensuring the maintenance of international students' immigration statuses. - Uphold and implement insurance requirements put forth by the federal government and by Indiana University in regards to interna
- Assistant Resident DirectorUniversity of WisconsinRiver FallsJan 2014 - Jun 2014 (6 months)- Assisted program faculty and staff in developing, facilitating and evaluating a comprehensive on site orientation each term. - Served as a liaison between students and program staff with the objective of fostering an optimal environment for effective learning and successful community development. - Assisted Director in the facilitation of student leadership and learning opportunities. - Assisted Director in coordinating programming and activities opportunities focused on developing a greater understanding of Scottish/British culture. - Responded to infractions of program policy and student behavior issues. - Managed student employees including work study. - Worked with the Director to manage short-term conferences and study tours.
Education
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- Master of Science (M.S, Higher Education/Higher Education AdministrationIndiana University BloomingtonJan 2014 - Jan 2016 (2 years 1 month)
- BIntensive language programBeijing Institute of EducationJan 2012
- Bachelor of Arts (B.A, International/Global StudiesMiami UniversityJan 2009 - Jan 2013 (4 years 1 month)
Projects (professional or personal)
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- GGender Disparities in Intercultural Competence & Study AbroadDec 2015 - Current (10 years 9 months)Original research completed for "Environmental Theory & Assessment" course group project - presented at the annual Indiana University Higher Education & Student Affairs Group Assessment Project Symposium
- BBasic Tips: Chinese Students' Names & PronunciationApr 2015 - Current (11 years 5 months)Presented at NAFSA Region VI conference in Cincinnati, OH
- ""Undocumented Students"Oct 2014 - Current (11 years 11 months)Presented at Indiana Student Affairs Association - Indianapolis, IN
- ""The Chinese Name Game"Sep 2014 - Current (12 years)Presented at the Office of International Services Indiana University Symposium
- ""Serving Chinese international students: Acknowledging their courage, welcoming their voices"Nov 2013 - Current (12 years 10 months)Presentation given at the National Association of Student Personnel Administrators (NASPA) IV-East Conference in Chicago, IL.
Awards
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- MChinese Fourth Year Student of the Year AwardMiami University Department of German Russian and East Asian LanguagesI was presented the annual award recognizing the top student for the 400-level Mandarin courses, selected by the faculty at Miami University.
- MChinese Second Year Student of the Year AwardMiami University Department of German Russian and East Asian LanguagesI was presented the annual award recognizing the top student for the 200-level Mandarin courses, selected by the faculty at Miami University.
- NUndergraduate Rising Star of the Year AwardNASPA Region IVEI was nominated and selected to receive the 2013 Undergraduate Rising Star Award from NASPA for Region IV-E, which was presented and accepted at the annual Region IV-E conference (2013 conference was held in Skokie, IL).
- DPresidential Service Leadership AwardDr David Hodge President of Miami UniversityI was honored with a Presidential Service Leadership Award from Miami University president David Hodge, in recognition of my various involvements and service to the Miami University campus and community.
Publications
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- MGender Influences on Students' Study Abroad Participation and Intercultural CompetenceMayThe purpose of this study was to better understand the impact of gender in study abroad participation rates and intercultural competence. The researchers aimed to identify the differences in intercultural competence between men and women and those who have and have not studied abroad. A mixed methods survey indicated there are significant differences between men and women's intercultural competence intersecting with study abroad and important implications for men's development of intercultural competence.