Change Management Consultant, Digital & Technology
Lake Shore Associates, Inc.
Oct 2021 - Apr 2025 (3 years 7 months)
Global Cyber Security, Operations Excellence - Supported a complex global company's multi-year cyber security transformation program, with my work specifically focused on Identity and Access initiatives, a service that impacts upwards of 5 million identities companywide. - Partnered with senior leaders and technical SMEs to understand the impact of various changes within the Identity and Access ecosystem, and developed strategies to minimize resistance and increase adoption. - Developed strategic stakeholder narratives, communications and training plans, tailoring for various corporate, market and frontline employee audiences. Global Digital Employee Engagement - Created and executed go-to-market strategies, readiness assessments, communica