As a Sales Development Representative with a BSc in Computer Science, I have a unique combination of technical and sales skills that enable me to understand and communicate the value of complex software products to customers. I have worked with Afroca Foods and Certus Recruitment Group, two leading companies in their respective industries, where I demonstrated my competencies in product knowledge, customer service, stakeholder management, and sales performance. At Afroca Foods, I provided detailed information and technical support to customers about the software solutions offered by the company, as well as solicited their needs and preferences. I also negotiated prices, processed orders and payments, and constructed sales pitches and presentations. I contributed to increasing the user retention rate by 25% and generating multiple new leads and referrals. At Certus Recruitment Group, I acted as a key liaison between clients and the organization, facilitating effective communication and cultivating professional networks. I also generated detailed reports, represented the company at industry events, and worked collaboratively to meet and exceed sales targets. I am motivated and enthusiastic about solving problems, improving my skills, and delivering excellence in my work. I am also adaptable, energetic, team player, confident, and personable, with a pragmatic approach and a “can do attitude”. I am eager to apply my technical and sales skills to new challenges and opportunities in the software industry.