Voice AI Strategic Lead
Latenode.com
Sep 2025 - Jun 2026 (10 months)
• Helping enterprises and contact centers design and deploy voice AI agents for real customer interactions.
• Leading discovery, demos, and proof-of-concepts focused on production readiness, not AI hype.
• Working with CX, IT, and operations teams to integrate voice AI into existing contact center environments.
• Supporting use cases across customer support, notifications, collections, and outbound campaigns.
• Advising on architecture, integrations, and rollout strategy based on 11+ years in contact center solutions.