I build and scale operational infrastructure for high-growth companies, with leadership experience spanning Customer Success, Recruiting, HR, IT, Learning & Development, Account Management, and Operations. My background across SaaS, logistics, supply chain technology, and global services has given me a systems-oriented approach to scaling organizations efficiently while maintaining strong customer and employee outcomes. I specialize in operational transformation, cross-functional process design, and implementing AI solutions that improve operational efficiency. Throughout my career, I’ve focused on creating scalable frameworks that reduce operational friction, improve retention, and align teams around measurable business results.