Rizwan Khalid

PROFESSIONAL SNAPSHOT -Highly skilled in providing information regarding products and services of the company. -In-depth knowledge of taking orders, compute charges, and administer billing or payments. -Hands-on experience in reviewing, updating or making changes to customer accounts. -Track record of listening and responding to customers’ needs and concerns. -Able to handle returns and complaints effectively. -Demonstrated ability to record details of client contacts and service history. -Proven ability to determine answers and solutions quickly. -Special talent for handling irate and angry customers.