C

Carlos Ismael Calvo Brenes

About

Detail

Trilingual (French-English-Spanish) Customer Services Representative Senior (Production)
Calle Blancos, San José Province, Costa Rica
Contact Carlos regarding: 
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Full-time jobs

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Solventum
    Bilingual English/French Data Entry Specialist
    Solventum
    Jun 2023 - Current (3 years 5 months)
    Bilingual (English-French) Medical Analysis, Data Entry Agent for Solventum KCI Canada Orders. Entry medical Orders for Ontario, Quebec, Maritime/Atlantic Provinces, Prairies Provinces and British Columbia. Process purchase orders, disputes, data entry, correct the price discrepancies, offer medical supplies substitutions, activate clinical devices at Hospitals and Clinics across Canada, process rental units and sold units, contact different couriers to process and dispatch orders.
  • Equifax
    Trilingual Customer Service Representative Senior Agent
    Equifax
    Dec 2020 - Jun 2023 (2 years 7 months)
    Bilingual (English-French) Financial Credit Bureau/Report Analyst for Desjardins Banque based in Canada, Generally provided credit record analysis for Quebec, Ontario, Nova Scotia, PEI, New Brunswick, Alberta, Manitoba, Saskatchewan and British Columbia Provinces. Working in Mortgages, credit disputes, fraud and cyber-security victims of Breach information.
  • Concentrix
    English/Spanish Customer Representative
    Concentrix
    Sep 2020 - Dec 2020 (4 months)
    Bilingual Agent English/Spanish for Santander Bank of America.
  • WNS Global Services
    Tech Support Analist Level I
    WNS Global Services
    Feb 2012 - Jun 2020 (8 years 5 months)
    Trilingual Angent in Technical Support, working for Aircraft Communications, Airports and Airlines globally for Internetational Global Company SITA (Société International du Transport Aérien), based in Montréal Canada.
  • O
    Collection Agent
    Omega Contact Solutions
    May 2010 - Dec 2011 (1 year 8 months)
    Collection agent outsourced by TIGO, in charge of collecting internet and cable television customers monthly in GAM area.
  • Aeris Communications
    Tech Support Analyst Level 1
    Aeris Communications
    Oct 2009 - Jan 2010 (4 months)
    Billingual (French/Spanish) Reservation Agent for Dollar& Thrifty Rent-a-Car French Canada and Latin America
  • SYKES Costa Rica
    Tech Support Analyst Level 1
    SYKES Costa Rica
    May 2006 - Mar 2008 (1 year 11 months)
    Technical Billingual Agent (French/Spanish) for Microsoft MSN
Education verified_user 0% verified
  • Universidad Castro Carazo
    Universidad Castro Carazo — Introduction to Cybersecurity, Ciberseguridad, 100
    Universidad Castro Carazo
    Jan 2021 - Dec 2021 (1 year)
  • Universidad Castro Carazo
    Universidad Castro Carazo — Cybersecurity Essentials, Ciberseguridad, 100
    Universidad Castro Carazo
    Jan 2021 - Dec 2021 (1 year)
  • Intensa - Language Institute
    Intensa - Language Institute — Aprendizaje de Inglés y Portugués, ENGLISH LANGUAGE AND LITERATURE/LETTERS
    Intensa - Language Institute
    Jan 2012 - Dec 2013 (2 years)
  • I
    Instituto Nacional de Aprendizaje — Técnico en Sistemas Operativos, Informatics
    Instituto Nacional de Aprendizaje
    Jan 2005 - Dec 2005 (1 year)
  • Alliance Française
    Alliance Française — Estudios del francés, French Language and Literature
    Alliance Française
    Jan 2001 - Dec 2006 (6 years)
  • C
    Colegio México — Bachillerato en Educación Media, Honors/Regents High School/Secondary Diploma Program
    Colegio México
    Jan 1996 - Dec 2001 (6 years)
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