Jordan Cook

Heartspace Event Logistics Manager

BEAM Black Emotional and Mental Health Collective

Jan 2026 - Current (9 months)

U.S. Program Associate

GiveDirectly

Jul 2023 - Current (3 years 3 months)

Program Coordinator

Nell Hodgson Woodruff School of Nursing at Emory University

Jan 2022 - Jul 2023 (1 year 7 months)

Client Services Coordinator

Banfield Pet Hospital

Jun 2021 - Jul 2022 (1 year 2 months)

Actively recruited new clients and maximized number of clients seen by hospital appropriate to doctor schedule. Marketed Optimum Wellness Plans unique to hospital while assisting incoming and outgoing clients with all necessary instructions, accurate invoices, and prescriptions. Upkept client information, documentation, and medical notes with confidentiality while conducting administrative functions. Clear communication of treatment plans, estimates, and services at appointments.

F

Community Advocate

Fresh Chalk

Mar 2021 - May 2021 (3 months)

Fresh Chalk is a site for sharing recommendations for your favorite local businesses and products with people that you know. Started in Seattle, the company is now expanding across the country. My role as Community Advocate was to help build the Fresh Chalk community in Atlanta by engaging with members and business owners to create a valuable resource for people making important decisions.

Copywriter

Undefined

Feb 2021 - Feb 2022 (1 year 1 month)

Copywriter

freelance

Feb 2021 - Feb 2022 (1 year 1 month)

Copyeditor

freelance

Feb 2021 - Feb 2022 (1 year 1 month)

Copyeditor

Undefined

Feb 2021 - Feb 2022 (1 year 1 month)

Community Engagement Specialist

AbsoluteCare

Jul 2020 - Mar 2021 (9 months)

Healthcare Equality Index Top Performer, 2020
Developed & maintained community & stakeholder relationships
Created & hosted education webinars
Increased enrollment & retained membership through communication campaigns
Acting face of organization at local events

Dog Walker

Wag Group Co

Jan 2020 - Current (6 years 9 months)

Linkage & Outreach Coordinator

AbsoluteCare Medical Center Pharmacy

Jan 2019 - Jul 2020 (1 year 7 months)

Oversaw Patient Advisory Council
Eliminated disconnects to care
Revamped Health Initiative Program
Advocating Liaison between patient & provider

Delivery Driver

Postmates by Uber

Dec 2018 - Mar 2022 (3 years 4 months)

Community Outreach Coordinator

AID Atlanta

Sep 2018 - Jan 2019 (5 months)

Coordinated and conducted community testing and outreach events at an equitable standard while achieving grant deliverables. Available to assist with onsite wellness center productivity to include check-in, testing, lab, and results. Ensured all necessary reports and documentation were collected and submitted to appropriate entities timely and efficiently. Responsible for volunteers, purchasing prevention/give-away items, and advertising events to include creating flyers. Oversaw client communication and information using Healthvana, CPS, Apollo Web, M-Lab, and Evaluation Web.

CTRS Specialist

AID Atlanta

Dec 2017 - Sep 2018 (10 months)

Provided counseling, HIV/STI testing, referral, and linkage services onsite at the agency and offsite in the community. Part of team who created the MEN Engagement Network program. Assisted in coordinating activities/events while keeping track of communication efforts, follow ups, and contacts made. Attended trainings, conferences, and meetings to build community partnerships such as with school systems, county detention centers, other agencies, and government.

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Server

Macs Speed Shop

Sep 2016 - Dec 2017 (1 year 4 months)

Multi-task by providing exceptional service to multiple tables/guests at once, prioritizing them by need. Ensured guest concerns were brought to the attention of management. Abided with the law and company liquor license by appropriately checking identification. Became educated and educated guests on a various number of beer styles and craft breweries. Promoted rewards program as a way to maintain clientele.

Client Service Coordinator

Banfield Pet Hospital

Jun 2016 - Dec 2017 (1 year 7 months)

Actively recruited new clients and maximized number of clients seen by hospital appropriate to doctor schedule. Marketed Optimum Wellness Plans unique to hospital while assisting incoming and outgoing clients with all necessary instructions, accurate invoices, and prescriptions. Upkeep of client information, documentation, and medical notes with confidentiality while conducting administrative functions. Clear communication of treatment plans, estimates, and services at appointments.

Server

Smokey Bones

Feb 2015 - Sep 2016 (1 year 8 months)

Specialized in providing guests with good drinks, good food, and good times. Paid attention to detail of order modifications. Consistently maintained high overall customer satisfaction weekly score using Ziosk survey technology. Marketed promotions. Trained new waitstaff and was often closing shift captain.

Community Relations Intern

Tulsa Shock WNBA

May 2014 - Dec 2014 (8 months)

Managed Tulsa Shock Weekly Player Exclusive Newsletter as an informational liaison between team and front office staff. Served on Breast Health Awareness Night staff who raised over $35,000 through live and silent auctions. Responded to Donation Requests from community nonprofits per the donation request process and allotment. Created and produced mass media documents such as flyers, vouchers, and autograph cards. Volunteered at Tulsa Pride Parade, St. Jude Dream Home Giveaway, Game Day Clinics, and Time Out For Fitness assemblies. Provided statistical analysis reports to President for roster maintenance. Assisted with day-to-day office operations such as generating ideas for game day themes and promotions. Participated in game day duties n

Strategic Communications Student Intern for Athletics

University of MissouriColumbia

Jun 2013 - May 2014 (1 year)

Completed game day media relations operations for NCAA and SEC tournament volleyball games and the Men’s Basketball National Invitational Tournament hosted by the University of Missouri. General assignment feature writer, including football, basketball, and volleyball topics for game programs. Maintained women’s basketball blog on athletics website that fed to social media platforms. Assisted in media relations duties such as interviews, press conferences, and the transcribing of quotes. Converted old archived data into computer accessible files as well as kept stats and tracked scores. Cooperated with and accommodated local and national television/radio/media at events. Available for day-to-day office operations such as aiding with credent

Women's Basketball Student Manager

University of Missouri

Sep 2010 - May 2014 (3 years 9 months)

Acted as student manager in games and practices for 2013 Missouri Women’s Basketball team who made their first post-season appearance since 2007. Assisted coaching staff who helped to lay foundation for what has now been a NCAA top 25 caliber program. Provided hospitality at events and for visiting teams/programs. Available for front office functions. Handled and dispensed per diem funds.

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Jordan Cook

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Behavioral traits