Sofía Victoria Arrieta

Sofía Victoria Arrieta

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Customer Service Representative
Buenos Aires, Argentina
Contact Sofía regarding: 
work
Full-time jobs

Timeline

work
Job

Résumé

Jobs verified_user 0% verified
  • Bookaway
    Customer Support Representative
    Bookaway
    Dec 2023 - Current (2 years 8 months)
    • Responsibilities include responding to online inquiries (live chat and email) using Zendesk, handling bookings, cancellations, and changes, and resolving service issues in real-time by coordinating with stakeholders. Engaging with global suppliers to fulfill customer needs and ensure high satisfaction. Developing and implementing service protocols and workflows for diverse scenarios.
  • Bofu
    Sales Representative
    Bofu
    Jun 2023 - Nov 2023 (6 months)
    Made outgoing calls to potential customers for healthcare and beauty products. Handled different tasks such as data entry and billing.
  • F
    Evaluator - QA
    Freelances
    Sep 2021 - Current (4 years 11 months)
    • Part of the Quality Assurance team in diverse projects related to the creation of datasets for Automatic Speech Recognition training.
  • TranscribeMe
    Transcriber
    TranscribeMe
    Jan 2020 - Sep 2021 (1 year 9 months)
    • Audio-to-text transcription in English. Research related to the different topics covered in these audios, especially in the field of medicine and IT.
Education verified_user 0% verified
  • T
    Associate of Design & Visual
    Technical School "Fernando Fader"
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