Sean Jacobs

VP of Platform Engineering

NinjaOne

Aug 2025 - Current (1 year 1 month)

Senior Director of Platform Engineering

NinjaOne

Jan 2024 - Aug 2025 (1 year 8 months)

Led Platform Engineering through NinjaOne's most critical growth phase, scaling the organization and securing the infrastructure economics that supported the company's path to a $12.3B valuation. • Scaled the team 5x — from 4 to 20 engineers across SRE, DevOps, and Release Management — defining the hiring profile, team structure, and operating model for NinjaOne's first purpose-built platform organization • Delivered FedRAMP Moderate Authorization from greenfield, unlocking regulated enterprise and government market segments; maintained ongoing compliance across PCI, HIPAA, SOC2, and ISO 27001

Director of Platform Engineering

NinjaOne

Jun 2022 - Jan 2024 (1 year 8 months)

Founded NinjaOne's Platform Engineering function, establishing the team, tooling, and operating model from scratch. • Hired and onboarded the initial DevOps and SRE team, establishing on-call practices, runbooks, and incident management from the ground up • Introduced Infrastructure as Code across the engineering organization, replacing hand-deployed environments with codified, repeatable infrastructure • Established the CI/CD pipeline and release management practice that became the foundation for NinjaOne's gated SDLC • Initiated the cloud governance and cost visibility framework

Cloud Platform Manager

Nvidia

Mar 2021 - Jun 2022 (1 year 4 months)

Led the cross-organization engineering team building Nvidia's GPU fleet management platform — enabling developer hardware testing at scale across heterogeneous GPU configurations, firmware versions, and operating systems. • Improved CI pipeline throughput by 30% through cloud migration and parallel test execution, reducing the hardware validation cycle time that gates developer productivity • Modernized CI/CD architecture, moving from serial to parallel test plans — directly improving test reliability and execution speed across the platform engineering team

Senior Manager

Splunk

May 2019 - Feb 2021 (1 year 10 months)

Led three Platform Services teams owning the infrastructure and tooling for both customer facing Websites and backend product development testing. • Owned a $12M annual infrastructure budget ($5M CapEx / $7M OpEx), delivering cost reductions while maintaining SLA/SLO compliance across 30+ production Splunk websites and all mission-critical internal services • Built "Nova," a first generation IDP, providing self-service infrastructure automation to Engineering and Sales for on-demand access to demo and test environments — reducing datacenter footprint by 33% and surfacing real-time cost visibility to teams • Achieved GDPR, CCPA, and ISO 27001 compliance through an NIST-based cloud governance program, reducing cloud costs by 15% as a byproduc

Manager, IT Operations

Splunk

Aug 2016 - May 2019 (2 years 10 months)

Managed Splunk's corporate infrastructure and internal platform teams during a period of rapid headcount and product growth. • Scaled the team from 5 to 25 engineers across Systems and Software Engineering disciplines, shifting Platform Services from a reactive operations team to a product-minded engineering organization • Responsible for $15M in annual AWS spend across Corporate IT and G&A functions — established governance controls that reduced waste and improved accountability • Maintained all critical shared infrastructure for thousands of engineers worldwide: JIRA, Confluence, Bitbucket, Active Directory, and core developer tooling

C

Manager Technical Operations

Counsyl

Mar 2016 - Aug 2016 (6 months)

First standalone leadership role: full accountability for technical operations at a regulated genomics startup operating under HIPAA and clinical data handling requirements. • Grew the team from 3 to 10 and restructured into a service-oriented organization, establishing dedicated Network Engineering and Security & Compliance functions • Founded the company's first cross-functional Security Review Board — creating a formal decision-making body for security policy in an environment where data handling errors carry clinical consequences • Established production change management practices and an Identity Management roadmap to advance the company's compliance posture as it expanded into new genetic testing markets

C

Senior Systems Administrator

Counsyl

Aug 2015 - Mar 2016 (8 months)

Senior Systems Administrator

Splunk

Jul 2013 - Jul 2015 (2 years 1 month)

Started as Senior Systems Administrator in Splunk's IT Operations department; promoted to Team Lead within six months, taking ownership of project deliverables, data center operations, and engineering support. • Generated $625K in combined annual savings: $375K through infrastructure consolidation, and $250K by building the business case for — and leading — the engineering organization's migration from Perforce to Git • Delivered clean SOC I/II, ISO 27001, and PCI audits by building Splunk-powered compliance dashboards — an early use of the product to solve an internal operational problem • Supported Splunk's corporate infrastructure, data center operations, and developer tooling during a period of rapid engineering growth

Systems Administrator II

Info Tech Inc

Apr 2012 - Jun 2013 (1 year 3 months)

Systems Administrator Level III

ProActive Technologies LLC

May 2011 - May 2012 (1 year 1 month)

Network Engineer/Systems Administrator

Carley Corporation

May 2006 - May 2011 (5 years 1 month)

D

IT Technician

DEI Services

Nov 2004 - May 2006 (1 year 7 months)

Desktop Support, Windows Server Support, Network Support

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