Josh Sitwell

Josh Sitwell

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Associate Professor • Executive Leader • Program Lead • Hospitality and Business Management Professional
Victoria, British Columbia, Canada

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Résumé


Jobs verified_user 0% verified
  • Yorkville University
    Adjunct Associate Professor
    Yorkville University
    Mar 2023 - Sep 2025 (2 years 7 months)
    Delivered fully asynchronous online instruction in Business Communications, Business Principles, Organizational Behavior, International Business, and Smart & Sustainable Cities. Facilitated discussion based learning, case analysis, and applied assignments while providing detailed feedback and academic support in a remote learning environment. Integrated current industry practices, sustainability frameworks, and real world business applications to enhance student engagement and learning outcomes.
  • S
    Associate Faculty
    St Lawrence Alpha College
    May 2022 - Apr 2025 (3 years)
    Delivered remote instruction in Ethics & Principled Negotiations and Cultural Tourism. Integrated case based learning, critical thinking, and applied industry examples to support student engagement and academic success. Provided structured feedback and assessment while fostering discussion and practical application of course concepts in an online learning environment. 40+ students per class, 160+ students taught in total.
  • Vancouver Premier College
    Associate Faculty
    Vancouver Premier College
    Sep 2021 - Apr 2022 (8 months)
    Delivered online instruction in Marketing, Marketing Research, Marketing Communications, and Entrepreneurship. Designed engaging learning activities and assessments that connected academic theory with practical business applications. Supported student success through interactive discussions, project based learning, and industry focused examples in a remote learning environment.
  • Create Career College CCC
    Program Lead, Head Instructor
    Create Career College CCC
    Aug 2021 - Aug 2025 (4 years 1 month)
    Oversaw the delivery of a diploma program with monthly student intakes, ensuring academic quality and student success. Taught courses across hospitality, business, and management disciplines in an online learning environment. Coordinated curriculum implementation, student support, assessment activities, and program delivery while maintaining alignment with institutional standards. Worked closely with administration, faculty, and students to support engagement, retention, and academic outcomes.
  • M
    Curriculum Development Consultant
    Metro Vancouver Community College
    Aug 2021 - Apr 2022 (9 months)
    Developed curriculum and supporting academic materials for Private Training Institutions Branch and Ministry of Education approval. Aligned course content, learning outcomes, assessments, and documentation with regulatory and accreditation requirements. Collaborated with academic stakeholders to ensure curriculum quality, compliance, and industry relevance.
  • Whiski Jack Resorts Whistler Ltd
    Chief Operations Officer
    Whiski Jack Resorts Whistler Ltd
    Jan 2020 - Apr 2020 (4 months)
    Reported directly to the Board of Directors with operational oversight of a portfolio of 10 hotel properties. Provided leadership across operations, guest experience, revenue performance, and strategic initiatives while supporting multi property management objectives. Collaborated with executive leadership to improve operational efficiency, service standards, and financial performance across the portfolio. Position concluded following the COVID related shutdown of Whistler resort operations in 2020.
  • B
    General Manager
    Boujis Boutique Resort Dr Frogs Italian Restaurant and Lounge
    Nov 2017 - Jan 2020 (2 years 3 months)
    • Established significant training programs for each department resulting in increased guest satisfaction (5.0 rating on TripAdvisor with a vertical movement from #28 to the #3 position) Led all aspects of resort and restaurant operations for a boutique beachfront resort and award winning restaurant in Koh Samui, Thailand. Implemented staff training and service excellence initiatives that increased guest satisfaction, contributing to a rise from #28 to #3 on TripAdvisor and achieving a 5.0 rating. Drove occupancy, ADR, and RevPAR performance through revenue management, operational controls, and market positioning strategies. Oversaw departmental leadership, budgeting, guest experience, food and beverage operations, and overall business perf
  • Muang Samui Group
    Director Of Food And Beverage
    Muang Samui Group
    Oct 2016 - Nov 2017 (1 year 2 months)
    Directed food and beverage operations across three dining outlets, including large volume and fine dining venues, overseeing service standards, staffing, budgeting, inventory control, and financial performance. Implemented operational controls and scheduling strategies that improved efficiency, cost management, and guest satisfaction. Managed annual food and beverage budgets, capital expenditures, procurement planning, and departmental performance objectives. Collaborated with executive leadership to support revenue growth, quality assurance, and overall resort profitability.
  • North Island College
    Faculty Instructor, Hotel Management
    North Island College
    Dec 2015 - Apr 2016 (5 months)
    Taught Hotel Management and Food & Beverage Service within the Hospitality Management program. Managed the student operated Course Bistro, providing hands on learning in restaurant operations, guest service, and hospitality leadership. Organized and led educational field trips that connected classroom learning with real world hospitality operations and industry best practices. Supported student development through experiential learning, practical training, and industry focused instruction.
  • R
    Faculty Instructor, International Hospitality Management
    Royal Roads University Jinhua Polytechnic Partnership Program
    Oct 2014 - Jan 2015 (4 months)
    Taught Human Resource Management for Tourism and Hospitality within the International Hotel Management program delivered through the Royal Roads University partnership in Jinhua, China. Facilitated classroom instruction, assessment, and applied learning activities focused on human resource management principles within hospitality and tourism organizations. Supported cross cultural learning in an international academic environment while preparing students for leadership roles in the hospitality industry.
  • R
    Faculty Instructor, International Hospitality Management
    Royal Roads University Jinhua Polytechnic Partnership Program
    Jan 2013 - May 2013 (5 months)
    Taught Human Resource Management for Tourism and Hospitality within the International Hotel Management program delivered through the Royal Roads University partnership in Jinhua, China. Facilitated classroom instruction, assessment, and applied learning activities focused on human resource management principles within hospitality and tourism organizations. Supported cross cultural learning in an international academic environment while preparing students for leadership roles in the hospitality industry.
  • T
    General Manager, Pre-Opening & Operations
    Traders Inn Arcobelanos Italian Restaurant Qin Wang Holdings
    Mar 2010 - Sep 2011 (1 year 7 months)
    Led the development and pre opening of a new restaurant concept, including branding, renovation planning, budgeting, contractor coordination, and operational setup. Developed service standards, staffing plans, and operating procedures while overseeing project execution and launch readiness. Successfully completed a multi room renovation project within budget and established timelines.
  • A
    Owner, General Manager
    Alaska Highway Lodge Munchies Market
    Dec 2004 - Jan 2010 (5 years 2 months)
    Owned and operated the Alaska Highway Lodge and Munchies Market in Fort St. John, British Columbia. Managed all aspects of hotel, retail, food service, staffing, budgeting, purchasing, guest relations, and daily operations. Successfully sold the Microtel Inn & Suites by Wyndham Fort St. John while overseeing ongoing business operations and growth initiatives.
  • P
    Internal Mega Yacht Manager, Private Estate Manager
    Private Anonymous
    Apr 2002 - Sep 2004 (2 years 6 months)
    Managed the operations of a custom built 114 foot Nordlund flagship yacht and multiple private estates for a high net worth principal. Oversaw staffing, travel logistics, guest services, provisioning, maintenance coordination, and luxury hospitality standards across diverse locations including Alaska, Hawaii, Mexico, the Caribbean, Seattle, and the U.S. West Coast. Delivered personalized five star service for high profile guests and celebrities while living aboard the yacht and at private residences, ensuring seamless operations, discretion, and exceptional guest experiences.
Education verified_user 0% verified
  • OPIT  Open Institute of Technology
    MSc Data Science & Artificial Intelligence, Data Science & Artificial Intelligence
    OPIT Open Institute of Technology
    Sep 2025 - Jul 2026 (11 months)
    Master of Science in Data Science & Artificial Intelligence. Focused on applying AI and data driven technologies to improve business operations, decision making, and educational outcomes.
  • Harvard Graduate School of Education
    Higher Education Teaching Certification, Education
    Harvard Graduate School of Education
    Feb 2021 - May 2021 (4 months)
  • Royal Roads University
    Master's degree, Tourism Management
    Royal Roads University
    MATM 2015
  • Royal Roads University
    Bachelor of Arts (B.A, International Hotel Management
    Royal Roads University
Projects (professional or personal) verified_user 0% verified
  • T
    Thesis- Dark Tourism Drivers: Understanding what Motivates Visitation to Fukushima and Chernobyl
    We have seen however the positive results that can arise from democratizing travel in developing nations and empowering communities. The damage to Fukushima and Chernobyl in the form of radiation will extend beyond our lifetimes. Nuclear tourism and dark tourism destinations like any other are likely to reflect their own governance. Although these reprehensible events cannot be undone, perhaps they can be used as tools, reminding and warning future visitors of the mistakes and perils of generations past.
Awards verified_user 0% verified
  • F
    Founders award distinction for leadership 2012
  • R
    Founders award distinction for leadership 2015
    RRU
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