Bilingual English–Spanish professional with 3+ years of experience supporting clients across healthcare, finance, insurance, and customer service sectors through remote interpretation. Skilled in delivering clear, accurate, and empathetic communication, managing sensitive information, and adapting quickly to new tools and processes.
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Asistente ejecutivo
Pareto Talent
Feb 2026 - Current(8 months)
Medical Interpreter
SGF Global
Apr 2022 - Aug 2025(3 years 5 months)
Handled 30+ inbound calls per day, providing accurate and empathetic communication support for clients across healthcare, insurance, finance, and emergency services. Facilitated real-time communication for 911 dispatchers during life-critical emergencies. Supported customers with policy and account setup, claims, loan applications, and service inquiries, ensuring clarity and compliance with industry standards. Ensured full confidentiality and compliance with HIPAA standards in all interpreted communications.
Subtitles & Translation
My Music Masterclass, Inc.
Feb 2019 - Feb 2020(1 year 1 month)
Edited and refined auto-generated subtitles for instructional music videos, ensuring accuracy and clarity. Translated subtitles from English to Spanish, expanding accessibility for Spanish-speaking audiences.