IT Specialist | CRM Automation | Google Cloud | Data Integration
BetterPros
Dec 2023 - Current (2 years 11 months)
As IT Specialist, I specialize in CRM management (HubSpot), process automation, and cross-platform integrations. My role combines IT support, data infrastructure, and automation development to improve efficiency and scalability across the company. ✅ HubSpot CRM – pipeline design for deals and tickets, automation workflows, webhooks, and API-based custom integrations. ✅ IT Support & Troubleshooting – Google Workspace, Bizneo (ATS), Looker, and Google Sheets solutions. ✅ Automation & Scripting – Google Apps Script, cloud-based automations, and reporting optimization. ✅ Data Infrastructure – building a Cloud SQL database with Google Cloud Functions and API connections for centralized reporting. Show less