Jon Radcliff

Jon Radcliff

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Vice President of Operations - Party Center Software
California, United States

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Résumé

Jobs verified_user 0% verified
  • Fullsteam
    Vice President of Operations - Party Center Software
    Fullsteam
    Jun 2025 - Current (1 year 5 months)
  • Party Center Software
    President
    Party Center Software
    Jun 2025 - Current (1 year 5 months)
  • Party Center Software
    VP of Product
    Party Center Software
    Sep 2023 - Jun 2025 (1 year 10 months)
    - Oversee the company's existing product portfolio, encompassing hosting, maintenance, feature enhancement, quality assurance, and customer support.
    - Spearhead the strategic management and prioritization of the company's product roadmap, ensuring alignment with financial objectives.
    - Led the global expansion of payment solutions through innovative feature development and strategic payment integrations.
    - Responsible for maintaining PCI Compliance and system security including protected user data.
    - Collaborate with cross-functional teams, including executive leadership, legal, support, marketing, and sales, to ensure project scope is aligned with feature delivery objectives.
    - Recruit, lead, and optimize a highly
  • Party Center Software
    Director of Product & Customer Experience
    Party Center Software
    Nov 2020 - Sep 2023 (2 years 11 months)
    - Led the development and implementation of the company's product vision and roadmap from conceptualization to execution.
    - Directed the strategic oversight and maintenance of the company’s cloud infrastructure.
    - Executed precise fiscal management, ensuring adherence to the budget for software development and cloud hosting.
    - Orchestrated the recruitment, supervision, and leadership of both development and quality assurance teams.
    - Systematically collected, analyzed, and documented all technical project requirements, ensuring comprehensive understanding and clarity.
    - Successfully implemented and sustained third-party integrations for seamless operational efficiency.
  • Party Center Software
    Software Development Project Manager
    Party Center Software
    Aug 2018 - Nov 2020 (2 years 4 months)
    - Orchestrated the efficient planning and execution of software projects, optimizing overall operational efficiency.
    - Elevated and fortified the company’s SaaS product portfolio through ongoing refinement and enhancement.
    - Headed both development and quality assurance teams, guiding them to surpass project goals and maintain high standards.
    - Oversaw the complete lifecycle of software products, ensuring punctual delivery and adherence to rigorous quality benchmarks.
    - Established seamless integration with external payment providers and various third-party applications.
    - Implemented automated quality assurance testing protocols, enhancing product reliability and performance.
    - Engineered payment processing sy
  • Independent Publishers Group
    Software Development Manager
    Independent Publishers Group
    Sep 2016 - Mar 2018 (1 year 7 months)
    - Introduced a new invoice payment system that streamlined customer payments and significantly reduced technical debt
    - Led distributed software development team with a focus on servant leadership, ensuring sustained productivity and stable team velocity.
    - Communicated effectively with operations and executives to prioritize development work, demonstrating software capabilities to internal and external stakeholders.
    - Orchestrated a successful transition of INscribe Digital from Isolation Network, Inc. to Independent Publisher Group.
    - Managed multiple project plans, reporting on efficiency and milestones to executives.
    - Oversaw software development cost estimation for new business, implementing a process for impr
  • INscribe Digital
    Software Development Manager
    INscribe Digital
    Feb 2014 - Sep 2016 (2 years 8 months)
    - Orchestrated and led an Agile team of highly skilled software developers, fostering collaboration and innovation within a co-located setting.
    - Engineered an efficient and sustainable development environment, ensuring optimal conditions for accelerated project delivery.
    - Collaborated closely with operations and executives, playing a pivotal role in prioritizing development tasks and aligning them with organizational goals.
    - Regularly provided insightful reports to executives, offering a comprehensive overview of efficiency improvements and milestone achievements within the development landscape.
    - Spearheaded and facilitated scrum ceremonies and agendas, promoting streamlined communication and project synchronization
  • INscribe Digital
    Technical Lead - Quality Assurance
    INscribe Digital
    Oct 2010 - Feb 2014 (3 years 5 months)
    - Collaborated with development and operations teams during the conceptualization phase of software projects, ensuring alignment with strategic goals.
    - Monitored and assessed development progress against targeted deadlines, employing effective tracking mechanisms to optimize project timelines.
    - Aligned development cycles with business priorities, strategically prioritizing tasks to enhance overall efficiency and meet organizational objectives.
    - Presented software capabilities to a diverse audience, including enterprise-level clients and internal executives, effectively showcasing the value proposition and functionalities.
    - Played a key role in knowledge transfer by training and delegating responsibilities to other qu
  • I
    LifeCycle Technician (Quality Assurance)
    INgrooves
    Aug 2009 - Oct 2010 (1 year 3 months)
    In charge of quality assurance of INgrooves proprietary OneDigital software platform along with SQL reports, database management, project management, feature concept planning, and product management.
  • I
    Distribution Manager
    INgrooves
    Jan 2008 - Aug 2009 (1 year 8 months)
    • Distributed new releases to multiple digital music providers, mobile and video services weekly using INgrooves proprietary content management platform(ONEDigital)
    • Troubleshooted, edited, parsed and analyzed XML documents
    • Communicated with multiple online retailers to ensure proper ingestion and live status of SFTP/FTP deliveries
  • D
    Sr. Program Manager
    Digital Music Group Inc
    Feb 2007 - Jan 2008 (1 year)
    • Developed all measurement metrics used by operations to gauge throughput and efficiency
    • Responsible for authoring quarterly DMGI operations board of directors reports
    • Maintained and grew audio, video, and mobile retailer relationships
    • Managed DMGI audio team
    • Maintained and grew record label and catalog owner relationships
    • Maintained in-depth knowledge of contract terms and specified contract deadlines
    • Initiated wire transfers and check request payments for both audio and video catalogs
    • Extensive audio, video, and mobile retailer knowledge
  • D
    Audio Production Manager
    Digital Music Group Inc
    Jul 2006 - Feb 2007 (8 months)
    • In charge of all audio processing and increased throughput by 210%
    • Communicated with labels and catalog owners to obtain sufficient metadata for processing
    • Performed quality control on all catalogs under distribution
    • Responsible for approving payment on audio and video catalog advances
    • Responsible for weekly shipments to iTunes and maintaining shipments through iTunes Label Connect
  • D
    Operations Analyst
    Digital Music Group Inc
    May 2006 - Jul 2006 (3 months)
    • Implemented and designed site structure of the DMGI independent artist digital distribution platform
    • Responsible for all independent label customer service and obtaining sufficient metadata for processing
    • Responsible for processing all independent submissions for digital delivery
    • Analyzed projected revenue of all independent labels and changed service agreements to maximize ROI
Education verified_user 0% verified
  • University of the Pacific
    Business Administration, Information Technology Project Management
    University of the Pacific
    Jan 2001 - Jan 2005 (4 years 1 month)
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