Sarah Olive

Sarah Olive

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Event Strategist at Calroy Health Sciences
Arizona, United States

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Jobs verified_user 0% verified
  • Calroy Health Sciences
    Event Strategist
    Calroy Health Sciences
    May 2026 - Current (2 months)
  • Fullscript
    Acquisition Specialist, Events
    Fullscript
    Nov 2023 - Current (2 years 8 months)
  • Fullscript
    Event Acquisition Specialist
    Fullscript
    Nov 2023 - Apr 2026 (2 years 6 months)
    - Drove 77.5% YoY growth in net-new platform sign-ups while reducing cost per acquisition by $1,000 per sign-up - Established ROI tracking methodology for existing users, increasing treatment plans sent by 28% and patient acquisition by 42% - Owned and executed the full lifecycle of 30+ annual professional conferences, trade shows, and proprietary events (webinars, summits, and Enterprise networking events), from concept and planning through successful delivery - Represented the company as a brand ambassador at events, engaging clients and prospects to build meaningful relationships and promote offerings - Coordinated procurement, inventory, and distribution of branded materials to support marketing and awareness campaigns - Collaborated wi
  • Fullscript
    Social Media Specialist
    Fullscript
    May 2022 - Nov 2023 (1 year 7 months)
    - Led strategy, execution, and optimization of organic social media, driving 49.5% follower growth, 80% increase in impressions, and 25% increase in profile views within one year - Built and scaled multi-platform communities (Instagram, LinkedIn, Twitter/X, Facebook, YouTube) through consistent brand messaging and influencer partnerships - Partnered cross-functionally with teams including DEIB, Sales, Product, and Customer Success to align content strategy with company-wide initiatives - Produced end-to-end content for social and internal communications, including video production, editing, and copywriting - Led social media integration and cross-brand alignment on acquired companies channels, ensuring consistent voice and seamless transiti
  • Fullscript
    Customer Success Specialist
    Fullscript
    Nov 2020 - May 2022 (1 year 7 months)
    - Consistently exceeded KPIs across quality assurance, customer satisfaction (CSAT), and case resolution volume - Received award for the highest CSAT (Customer Satisfaction Rating) department-wide for 2021 - Mentored and coached new hires on best practices, serving as a go-to resource for process guidance and onboarding support
  • Sunrise Senior Living
    Concierge & Activities Assistant
    Sunrise Senior Living
    Nov 2020 - Jul 2021 (9 months)
  • Remington Hotels
    Front Office Manager
    Remington Hotels
    Sep 2019 - Aug 2020 (1 year)
    - Managed front desk operations, including hiring, training, scheduling, and guest escalations, to ensure a seamless and high-quality guest experience - Oversaw inventory management and procurement for the gift shop, front desk supplies, and guest amenities - Supported HR and operations by processing new hire documentation, managing tax forms, and maintaining accurate timekeeping in ADP to ensure compliance
  • Remington Hotels
    Task Force Front Office Manager
    Remington Hotels
    Jun 2019 - Sep 2019 (4 months)
    - Improved guest service scores by 39% within two months and 13% within one month across two underperforming hotel properties through targeted operational improvements - Analyzed guest survey data to identify service gaps, implementing targeted training and process changes to address key pain points - Advised Divisional Vice President on property performance and partnered with department heads to implement operational enhancements - Led front desk operations at underperforming properties, stabilizing service levels amid staffing challenges - Trained and onboarded new hires on company standards, improving consistency in service delivery
  • Remington Hotels
    Front Desk Supervisor
    Remington Hotels
    Jul 2017 - Jun 2019 (2 years)
    - Provided an optimal experience for guests by handling guest requests and room services - Handled front-of-house procedures such as creating reservations, concierge, managing conference room meetings, room charges and postings - Scheduled staff for front desk coverage, and assisted with training new hires
  • Northern Arizona University
    True Blue Ambassador - Office of Undergraduate Admissions and Orientation
    Northern Arizona University
    Sep 2014 - Mar 2017 (2 years 7 months)
    - Gave formal tours, averaging in 2 hours in length to roughly 50 prospective students and family members, of the university and its amenities - Utilized Salesforce for creating cases on prospective students to log interest - Lead orientation groups and event procedures for 2-day events - Class scheduling for incoming students - Engaged students in university life and assisted with the life adjustment of high school to university
  • Kumon North America Inc
    Primary Instructor
    Kumon North America Inc
    Feb 2012 - Aug 2014 (2 years 7 months)
Education verified_user 0% verified
  • Northern Arizona University
    Business Administration - Marketing, Bachelors of Science
    Northern Arizona University
    Jan 2014 - Dec 2019 (6 years)
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