Carlos Capitanio

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Senior Enterprise Manager - Major Accounts

iPlace Corporativo

Apr 2023 - Current (3 years 1 month)

projects for the adoption of MacBooks and the entire Apple Ecosystem. • Responsible for Customer Service for Accenture, Banco BV e todo grupo Votorantim, Marfrig, Bradesco, Hospital Albert Einstein, Hospital Sírio Libanês, XP, BTG Pactual, Pfizer, Raizen, Rede D'or, EDP, TOTVS, C&A, NTT Data, DEXCO, Ticket, GetNet, JBS, Petz, Porto Seguro, Michelin, Raia Drogasil, among others.

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Senior Account Executive - Enterprise

Alura Para Empresas

Dec 2022 - Apr 2023 (5 months)

• Responsible for customer service for all companies in the Itaú group, all companies in the Santander group, Banco BV, among others.

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Action Director (Volunteer)

Nov 2022 - Current (3 years 6 months)

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Head of Sales / Key Account Director

SoulCode Academy

Jun 2022 - Dec 2022 (7 months)

• Responsible for creating market entry strategies, and managing a team made up of 12 account executives, working directly with large clients, being responsible for sales, projects and service. • Responsible for managing strategic accounts for Accenture, Deloitte, Santander, Capgemini, GlobalHits, UOL, Raizen, VTAL, among others. • Responsible for market development, acquiring new customers, improving business processes, customer engagement and strategic partnerships for selling and maintaining large Saas platform customers. • Responsible for managing clients such as Rede D'or, Losango, SEPACO, Petrorio, Equinor, Subsea 7, JSL Group, among others.

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Sales Manager Brasil

Time To Know

Feb 2018 - Oct 2019 (1 year 9 months)

• Responsible in Brazil for market development, acquisition of new customers for SaaS platforms, reporting directly to the Global Vice President of Sales in Tel Aviv, Israel. • Experience in managing clients such as Chilie Beans, CBA, Unilever, Girafas, Heineken, D'Paschoal, Vivo, etc.

Sales Director Brazil - Talentsoft

Talentsoft

Aug 2015 - Feb 2018 (2 years 7 months)

• As responsible for Talentsoft's sales activities in Brazil, my main activities were: Developing sales plans and goals for the territory and executing them; Prepare sales activity reports – CRM and monthly reports for HQ (France); Structure and develop the local sales channel program; Manage sales team for the territory; Create demand for Talentsoft products and services in the country; Take care of lead generation; Create an ideal scenario for understanding, serving and exceeding the expectations of local customers; Negotiate prices for large projects and close solid deals. • Responsible for managing clients such as Rede D'or, Losango, SEPACO, Petrorio, Equinor, Subsea 7, JSL Group, Ticket Edenred, among others.

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Consultant in Corporate Training and Education

Hondana

Jan 2014 - Mar 2016 (2 years 3 months)

Consultant for customized solutions for training and corporate development of behavioral and technical skills. Specialist in corporate education and human development, coordinating several projects for large clients with a focus on the management and implementation of Corporate Education applications, LMS and mobile learning, advanced leadership programs, development of professional training tracks, implementation of performance assessment systems and KPI performance.

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Account Manager

Zanox

Jun 2013 - Oct 2013 (5 months)

• Responsible for new business in managing affiliate online media campaigns, working with direct advertisers and agencies in the Retail, Travel, Telecom and Financial segments, mainly on topics related to CPA, CPL and CPC. • Acting on accounts: Netshoes, Groupon, Walmart, Dafiti, Centauro, Kanui, LATAM, Marisa, Azul, Ricardo Eletro, Insinuante and TIM).

5

Key Account Manager

55social

Dec 2011 - May 2013 (1 year 6 months)

• Prospecting, developing sales strategies and partnerships with major advertisers in the country to close projects on Social Networks, operating across the entire commercial and relationship chain. • Main accounts served: SulAmerica, Saraiva, Motorola, ESPM, Universal Music, Tenda Construtora, Viajanet, ClickOn, Ingresso Rapido, Etna and Buscapé.

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Commercial and Corporate Service Manager

Agência Richards

Jun 2008 - Nov 2011 (3 years 6 months)

• Assessment and creation of commercial strategies, presentation and defense of campaigns and advertising pieces with clients, monitoring and measurement of KPIs. Expansion and management of the sales force, as well as development of practices to improve the quality of service.

CRM Analyst

Banco Bradesco S.A.

Dec 1999 - Jul 2008 (8 years 8 months)

• Working in the Customer Relationship Department, through analysis and operation of databases, to provide support and commercial guidance to all segments of product offerings aimed at the bank's customers. Implementation of special CRM projects.

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