Camila Molter

Product Specialist

PriceLabs

Jan 2026 - Current (10 months)

- Focus on product logic, pricing algorithms, and automation workflows - Configure and optimize dynamic pricing features, rules, and overrides - Analyze data behavior and edge cases to ensure accurate product outcomes - Troubleshoot customer issues related to pricing behavior, data, and configurations - Collaborate with product teams to improve feature usability and scalability

Enterprise Account Manager

Alpega

Jan 2025 - Dec 2025 (1 year)

- Manage Enterprise B2B SaaS accounts across Iberia, overseeing the full customer lifecycle, from onboarding to renewal and retention. - Use Salesforce and Tableau to track platform adoption, identify usage trends, and guide proactive engagement strategies. - Build dashboards and reports to monitor account health, revenue forecasts, and renewal probabilities. - Leverage CRM insights to identify upsell and cross-sell opportunities and tailor communication based on client activity.

Senior Business Development Iberia

EcoVadis

Jan 2024 - Dec 2024 (1 year)

- Providing support to the team

Business Development Iberia

EcoVadis

Apr 2022 - Dec 2023 (1 year 9 months)

- Worked in a B2B SaaS environment focused on sustainability and ESG analytics, managing prospecting and expansion with enterprise accounts (typically €500M+ in revenue). - Used Salesforce daily to manage the full prospecting cycle: from lead qualification to opportunity creation; ensuring data accuracy and visibility across teams. - Built and maintained dashboards and reports in Salesforce to monitor pipeline health, forecast revenue, and identify performance gaps. - Developed industry-specific segmentation models to optimize targeting. - Collaborated with cross-functional teams and supported onboarding by training new hires on Salesforce reporting and data best practices.

Expansion & Retention Specialist B2B

Impress

Apr 2021 - Mar 2022 (1 year)

- B2B Sales - Carrying out the full sales cycle of partnership with dental clinics - Conducting demographic and statistical research to assess - Analyzing and qualifying areas for new chapter development - Ensuring compliance with all corporate and country-specific regulations, policies and procedures - Negotiating and establishing relevant partnerships with service providers that will guarantee the success of our new country setup - Closing deals and post-sales support. - Iberia market

Customer Support Specialist

Impress

Jul 2020 - Mar 2021 (9 months)

- Managing daily tasks and priorities that included handling live chats and e-mails - Monitoring the progress of dental treatment of the company's patients - Completing assigned outbound tasks within the required time frame - Enhancing customer experience and relationships and delivering a high level of customer service to patients regarding their queries

Customer Support Specialist

Airbnb

Oct 2019 - Jun 2020 (9 months)

- Providing professional, prompt and friendly client support by listening to clients and responding in a way that exceeds their expectations - Identifying and troubleshooting the issues accordingly using available resources - Answering questions about their reservations, having a full understanding of company processes and maintaining contractual obligations - Contacting customer by phone, email and messaging. - P.O.C (Point of Contact) Being the person in charge of helping the team to solving problems

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Front Desk Agent

Atmos Hostel

Oct 2018 - Oct 2019 (1 year 1 month)

- Checking guests in and out - Allocating rooms and handing over keys - Answering questions about hotel facilities and about local transport, places of interest and entertainment - Taking bookings (by telephone, email and online platforms) - Preparing bills and taking payments.

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Sales Executive

NCDC - Núcleo para a Criatividade e Desenvolvimento de Competências

Oct 2017 - Sep 2018 (1 year)

- B2C sales - Meeting with clients - Presenting products and services - Establishing new business - Maintaining accurate records - Negotiating contracts - Working towards monthly targets - Customer service and customer profiling

Sales Account Manager

Gs

Feb 2016 - Jun 2017 (1 year 5 months)

- B2C sales - Customer profiling - Prospecting for new customers - Conducting market research to identify selling possibilities and evaluate customer needs - Working towards monthly targets - Follow up after sales and posting on social media

Sales & Marketing Trainee

Finnet

Jan 2013 - Mar 2014 (1 year 3 months)

- Events organization - Negotiation with supplier - Preparing and editing reports and posting on social media

Administrative and Customer Support Intern

Sabesp

Dec 2011 - Jan 2013 (1 year 2 months)

- Managing projects - Handling travel arrangements - Preparing and editing reports - Maintaining databases and performing payroll duties

About

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Camila Molter

About

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