S
Stella Serpejante
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RevOps Analyst at Veriff
São Paulo, Brazil
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Résumé
Jobs
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RevOps AdministratorHostawayMar 2026 - Current (8 months)- RevOps AnalystVeriffMay 2025 - Mar 2026 (11 months)As a Revenue Operations Analyst, I am responsible for driving GTM efficiency and data accuracy across the organization's entire revenue tech stack. I focus on optimizing marketing, sales, and service processes, ensuring system alignment, and delivering actionable insights that inform strategic decisions and support scalable growth.
• RevOps Strategy & Alignment: Partner with GTM teams (Sales, Marketing, Success) to execute special projects and ensure end-to-end process alignment and operational efficiency.
• MarTech Stack Management: Design and maintain complex campaign and lead workflows in HubSpot, ensuring robust bidirectional data sync and integration with Salesforce.
• Lead Orchestration: Oversee and optimize advanced le - Global Partnerships - Partner Sales Operations AnalystThoughtworksApr 2024 - May 2025 (1 year 2 months)- Operations Owner for Multiple Tech Partners (ISVs) (e.g., Databricks, Stripe, Snowflake); - Managed leads and opportunities within partner portals, including collection, addition, and updates; - Identified opportunities eligible for partner funding and supported the funding processes; - Built and maintained relationships with the Thoughtworks Partner Manager and partners, focusing on priorities, partner programs, and other partner benefits and resources; - Developed and optimized processes for ISVs; - Created documentation and reports to communicate metrics, analytics, and action items necessary to achieve goals.
- LATAM Sales Enablement & Operations SpecialistTikTokSep 2023 - Apr 2024 (8 months)- Work with other Sales Operations members to support, train and solve customer life cycle issues in a timely manner for its region (Brazil and Spanish Speaking LATAM); - Run day to day sales operations process and approvals and provide clear feedback to all users; - Document data flows, standard campaign operating procedures, and project-related requirements Issues analysis to determine areas of improvement and identify bottlenecks in the sales process; - Work with cross-functional teams and provide input on sales operations policies and procedures based on sales feedback and real practice; - Foster and maintain strong working relationships with critical business partners (e.g. Revenue Recognition, Legal, Finance, etc.) expedite the review
- Brazil Business Planning & Operations InternTikTokSep 2022 - Sep 2023 (1 year 1 month)- Work with sales teams to plan for each sales cycle, combining run-rate, pipeline data, and bottoms-up inputs to inform revenue projections; - System performance adjustments; - Owner of operational processes; - Help to design, publish and communicate sales processes, policies and procedures; - Support sales teams and other cross-functional areas during the pre-sales, sales, and post-sales phases through deal desk, help desk, and other subareas; - Engage with other Sales Operations members across the region and the world to resolve sales support issues in a timely manner; - Building and updating reports and dashboards that highlight business KPIs and drive sales intelligence; - General support for the Business Planning & Operations area and
Education
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- Curso Superior de Tecnologia (CST), Gestão EmpresarialFaculdade de Tecnologia de São Paulo - FATEC-SPJan 2022 - Jan 2025 (3 years 1 month)