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Prashanthi M

About

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Actively looking for W2/ Full-time opportunities as a Software developer (Full-stack)
United States

Contact Prashanthi regarding: 
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Résumé


Jobs verified_user 0% verified
  • LifeStance Health
    Salesforce Developer
    LifeStance Health
    Jun 2024 - Current (2 years 5 months)
    Administered and supported Salesforce Sales Cloud and Marketing Automation platforms (Marketing Cloud / MCAE) across sales and customer experience teams Administer and maintain Salesforce environments, including user setup, roles, profiles, permissions, and security settings Provided Salesforce technology support for enterprise Sales Cloud and Service Cloud environments supporting sales and customer service teams. Troubleshot user access issues, permission errors, and role configuration problems, ensuring secure platform access and compliance. Administer and maintain Salesforce CRM supporting operational workflows, recruitment-style pipelines, and business processes Designed and implemented scalable Salesforce applications using Apex, Light
  • Genesys
    Salesforce Developer
    Genesys
    Aug 2020 - Aug 2022 (2 years 1 month)
    Supported Salesforce applications through development, configuration, and platform support tasks. Assisted in building Apex classes, Visualforce pages, and Lightning Web Components. Helped design Salesforce solutions using custom objects, workflows, Flows, reports, and dashboards. Supported testing, deployment, and production validation activities. Collaborated with senior engineers to learn Salesforce architecture, design patterns, and best practices. Assisted with integration concepts and API-based data flows. Built Lightning Components and Screen Flows to automate business workflows and reduce manual processing. Developed API callouts and platform event–driven integrations. Optimized SOQL queries and asynchronous processing to improve pe
  • Pegasystems
    Salesforce Administrator
    Pegasystems
    Jan 2020 - Jul 2020 (7 months)
    Assisted in developing custom Salesforce solutions using Apex classes, Apex triggers, and Lightning Web Components (LWC) to support key business functionalities. Participated in designing data models with custom objects, fields, and relationships, enabling enhanced data structure and organization across the platform. Developed Lightning applications using LWC and Visualforce, enhancing usability and performance. Supported Salesforce platform enhancements, troubleshooting incidents, and documenting solutions. Collaborated with distributed teams across time zones using Agile practices. Created and enhanced reports and dashboards to support sales, service, and marketing analytics. Assisted in requirements gathering sessions, documenting outcom
Education verified_user 0% verified
  • Narayana Institute
    Narayana Institute — SSC
    Narayana Institute
    2015
  • N
    Narayana Junior College - India
    Narayana Junior College - India
    94.8
  • Trine University
    Trine University — Master of Science, Information Science/Studies
    Trine University
    Jan 2023 - Dec 2024 (2 years)
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