Salesforce Developer
Genesys
Aug 2020 - Aug 2022 (2 years 1 month)
Supported Salesforce applications through development, configuration, and platform support tasks. Assisted in building Apex classes, Visualforce pages, and Lightning Web Components. Helped design Salesforce solutions using custom objects, workflows, Flows, reports, and dashboards. Supported testing, deployment, and production validation activities. Collaborated with senior engineers to learn Salesforce architecture, design patterns, and best practices. Assisted with integration concepts and API-based data flows. Built Lightning Components and Screen Flows to automate business workflows and reduce manual processing. Developed API callouts and platform event–driven integrations. Optimized SOQL queries and asynchronous processing to improve pe