M

Mariela Del Jesus Gonzalez Diaz

About

Detail

Customer service at IberoStar Playa Paraiso Golf and Spa Resort-Morelos
Morelos, Mexico

Contact Mariela regarding: 
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Full-time jobs

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • OpenTable
    Customer Service Representative
    OpenTable
    Oct 2022 - Current (4 years)
    Demonstrated in-depth product knowledge to deliver accurate and timely information to customers. Expertly managed escalations and resolved complex issues, ensuring client satisfaction and enhancing brand loyalty. Consistently surpassed performance metrics by delivering exceptional support to clients.
  • K
    Corporative Customer Service Agent(hybrid)
    KARISMA,
    Aug 2021 - Sep 2022 (1 year 2 months)
    Delivered actionable insights on operational enhancements to hotel management through guest interactions and observations. Implemented comprehensive manuals to ensure consistent practices and procedures were followed. Created engaging training materials and conducted impactful training sessions for new team members.
Education verified_user 0% verified
  • UVM
    Business Administration
    UVM
    Jan 2010 - Jan 2014 (4 years 1 month)
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