CTO
Conversocial
Apr 2013 - Dec 2016 (3 years 9 months)
Conversocial is a dedicated cloud solution that helps businesses to efficiently and securely manage customer service over social business channels at a large scale. Conversocial powers social customer service for hundreds of brands worldwide including Google, Hertz, Tesco, Barclaycard, Coach, and many more.
I run technology at Conversocial. This includes setting the technical roadmap, scaling the team, creating new processes, investigating new technologies and, most importantly, keeping the engineers fed and happy.