Amit Sharma

A seasoned operations and business-transformation leader with over 20 years of experience scaling global delivery organisations, anchoring post-merger integrations, and deploying AI-driven operational models. I seamlessly bridge a deep foundational decade in enterprise ERP and systems engineering with multi-departmental P&L management, regional country governance, and international service delivery to yield consistent margin expansion, operational efficiency, and workforce retention for global enterprises. My leadership focuses on the intersection of corporate strategy and execution, with expertise spanning M&A post-merger integration, managed-services operating frameworks, vendor and procurement optimization, and automated workflows designed to maximize throughput and billable utilization. This approach is backed by a proven track record of managing complete India entity operations, orchestrating complex cross-functional restructurings, and directing mid-scale multiple offices relocations that substantially lowered regional operational overhead. Experienced in implementing multi-tier 24/7 support structures, stabilizing cross-company HRIS, ITSM, IT Monitoring and financial platform integrations, and aligning global delivery teams with stringent customer SLAs. Advocate of introducing automated prompt agents, scaling workflows, and standardizing statutory compliance (POSH, PF, ESI, Gratuity), transforming technical ecosystems into repeatable operational playbooks that guarantee high-availability, accelerated time-to-value, and resilient business continuity. I am passionate about enabling multinational organizations to leverage emerging IT technologies to de-risk delivery, protect bottom-line profit margins, and create exceptional, long-term value for all global stakeholders.