Director, Practice Services
CA Technologies
Oct 2016 - Jan 2018 (1 year 4 months)
Responsible for the Delivery of North America Services for the CA Continuous Delivery Practice:
Enable Customers to adopt Continuous Delivery through the implementation and adoption of CA DevTest, CA Release Automation, and CA Test Data Manager
Manage & Grow a World-class Services team comprising of Engagement Managers, Architects & Consultants to help deliver successful implementations to Customers
Manage communication & relationships with Senior Executives belonging to the top tier Fortune 500 companies
Trusted Advisor to Customers, helping them achieve ROI faster
Collaborate with SIs & Partners to provide a high quality of Service to the end Customer