Ebrar Caputlu

Ebrar Caputlu

About

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4xCertified Salesforce Administrator and Developer || Salesforce Career Coach || Instructor || Mentor || Double Star Ranger on Trailhead || 4xSuperbadges || ...
Palatine, Illinois, United States
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Résumé

Jobs verified_user 0% verified
  • DaVita Kidney Care
    Salesforce Administrator
    DaVita Kidney Care
    Apr 2026 - Current (6 months)
    I’m excited to share that I’ve joined DaVita, supporting the MedSleuth team, as a Salesforce Administrator. I’m grateful to be part of a team that uses technology to support transplant programs and help improve patient care. It’s meaningful work, and I’m looking forward to contributing through Salesforce configuration, automation, and system improvements.
  • University of Florida
    Salesforce Administrator and Consultant
    University of Florida
    Jun 2025 - Feb 2026 (9 months)
    Key Responsibilities: -Collaborated with cross-functional teams and BAs to gather requirements, provide feedback on user stories, and track progress using Agile Accelerator -Built and optimized Flows (Screen, Scheduled, and Record-Triggered) -Used the Kindsight Ascent managed package and completed customizations around it -Customized Lightning Record Pages, created Custom Metadata types, and configured record types, page layouts, and custom objects to enhance usability -Developed validation rules, formulas, duplicate rules, matching rules, reports, and dashboards to improve reporting accuracy and support data-driven decision-making -Managed user roles, profiles, and permissions; created personalized homepages and email templates tailored to
  • Follett Higher Education
    Salesforce Administrator
    Follett Higher Education
    Oct 2022 - Feb 2025 (2 years 5 months)
    Key responsibilities: -Collaborated with six teams, conducting meetings to gather requirements and implement changes -Acted as the primary point of contact for Salesforce inquiries, providing timely support and solutions while attending all architect meetings throughout the end-to-end project lifecycle -Collaborated with the architect and the team from Digital Rupix, a consulting firm providing services to Follett -Created and optimized various Flows in the sandbox, including Screen Flows, Scheduled Flows, and Record-Triggered Flows, to improve system efficiency and deployed them to production after QA -Integrated Loopio and HubSpot with Salesforce and managed post-integration maintenance -Developed and optimized formulas for calculations,
  • S
    Salesforce Career Coach
    May 2022 - May 2023 (1 year 1 month)
    Key responsibilities: -Organized webinars and IT talks and answered students’ questions -Helping students discover their career goal -Helped individuals in researching career paths and finding job openings -Provided one-on-one mentoring for students -Created Informative Salesforce Videos. Example of Salesforce Video is shared:
  • Silverline Teams
    Salesforce Developer and Administrator
    Silverline Teams
    Feb 2020 - Sep 2022 (2 years 8 months)
    Key responsibilities: -Building an app from scratch to the end to manage customers and the opportunities on Sales Cloud -Developing business processes like Lead Management, Account Management, and Case Management -Establishing lookup and master-detail relationships on the objects -Developing custom objects, fields, relationships, record types, page layouts, apps, tabs, components, custom reports -Customizing standard objects such as Opportunity, Contract, and Case based on the requirement -Configuring Dynamic actions, forms, paths -Creating Roll-up Summary, Formulas, Validation Rules, Field Dependencies, and Assignment Rules -Developing Automation Tools (Workflow Rules, Process Builder, Flows, Approval Process) -Creating E-mail Templates, Le
  • Harper College
    Mathematics Instructor
    Harper College
    Aug 2019 - May 2020 (10 months)
  • DePaul University
    Adjunct Professor Mathematics
    DePaul University
    Aug 2012 - Jun 2020 (7 years 11 months)
    Created instructional videos for colleagues, demonstrating online tools such as MyLab Math (MLM), Blackboard Collaborate, Zoom, YouTube Studio, and video editing software. Examples: https://youtu.be/cgcZrym0VZ0?si=PrlGdIViWlTiDE7V, https://youtu.be/y0h2IrP_lNs?si=ZPh2V4zFRxskgGcg, https://youtu.be/8Y8oHfvBiHA?si=BuKAttRhWEfDCrX_ Served as a Faculty Learning Community Member in Foun
  • Roosevelt University
    Adjunct Professor Mathematics
    Roosevelt University
    Jun 2012 - May 2020 (8 years)
  • W
    Adjunct Professor Mathematics
    Westwood College - Aurora
    Jan 2009 - Aug 2012 (3 years 8 months)
  • City Colleges of Chicago-Harry S Truman College
    Adjunct Professor Mathematics
    City Colleges of Chicago-Harry S Truman College
    Dec 2008 - Jun 2011 (2 years 7 months)
Education verified_user 0% verified
  • Indiana University Bloomington
    Graduate Certificate, Instructional Systems Technology
    Indiana University Bloomington
    Jan 2016 - Jan 2019 (3 years 1 month)
  • U
    master, Master Online Teacher Certificate: ION/Illinois Online Teaching
    University of Illinois Springfield
    Jan 2013 - Jan 2014 (1 year 1 month)
  • Northeastern Illinois University
    master, Master's degree, Applied Mathematics
    Northeastern Illinois University
    Jan 2007 - Jan 2009 (2 years 1 month)
  • Yıldız Teknik Üniversitesi
    bachelor, Bachelor's degree, Physics
    Yıldız Teknik Üniversitesi
    Jan 1998 - Jan 2002 (4 years 1 month)
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