Sofia Pardo

Bilingual Virtual Assistant (English/Spanish) with proven remote experience supporting healthcare and administrative operations across the U.S. market. I help businesses run smoother by managing confidential information, corporate communications, scheduling, and billing processes with accuracy and discretion.What I bring:- Medical billing & insurance claims processing — handled claims and verifications while maintaining compliance and minimizing errors- Real-time medical interpretation (EN/ES) — bridged communication between patients and healthcare providers in sensitive clinical settings- Patient scheduling & front-desk coordination — managed appointment calendars and digital medical records for a U.S. orthodontic practice- Corporate communication & email management — handled multi-account correspondence and administrative follow-up for international teams- Strong remote-work foundation — Business Administration graduate (Cum Laude, GPA 4.56/5.0), fully adaptable to distributed, cross-cultural teamsCurrently expanding my analytical skill set through TripleTen's Data Analyst program (SQL, Excel, Python, data visualization), so I can bring stronger reporting and data-driven insight to administrative and operations support roles.Tools: Microsoft Office (Word, Excel, Outlook) | Google Workspace | SQL (in progress) | Python (in progress)I'm currently open to remote Virtual Assistant, Administrative Assistant, and Executive Assistant roles supporting U.S.-based teams. Let's connect.