As a dual-degree graduate in Business Administration and Tourism Studies, I bring a well-rounded understanding of business operations and client engagement. My most recent role at Tricolor Financial Services focused on strategic sourcing and collections within the SME and manufacturing sectors, where I specialized in complex financial product sales and risk mitigation.Previously, at Freshworks, I managed a $3M portfolio across North America and Canada, driving revenue growth through cross-sell and upsell strategies while ensuring client success through QBRs and digital transformation initiatives. With a strong foundation in SaaS sales, cold calling, and quota attainment, I thrive in dynamic environments where relationship management and strategic planning are key to business expansion.