Chris Coley

Head of Investor Services Office - Chief of Staff

Tech Consulting

Nov 2025 - Current (11 months)

Driving enterprise transformation through strategic initiatives, operational execution, and cross-functional leadership.

As ISO lead, I oversee high-impact initiatives across governance, new ventures, finance, recruiting, and reporting—translating strategy into execution and enabling scalable growth.

🔹 Oversight & Governance - Lead #TheClimb #300 initiative to identify and resolve execution bottlenecks. Direct cross-functional teams through ideation, prioritization, and business plan development. Build departmental accountability frameworks and launched bi-weekly KPI cadences across Sales, SME, CDM, Tech, and Training.

🔹 New Business Ventures launching new LOB offerings. Defined structure, staffing, brandi

Regional Operations Executive

Diverse Staffing

Apr 2024 - Nov 2025 (1 year 8 months)

Responsible for branch operations and management. Light industrial staffing services. Temp and temp to perm service lines. Responsible to oversee sales, branch P&L, revenue, gross profit, client success, recruiting, training, all HR functions, payroll, building maintenance, operations, processes, performance, Directors, Branch Managers, Onsite Managers and Directors, reception & admin staff, technology tools, advertising, and marketing.

● Successfully lead the largest branch at Diverse Staffing, recognized as the Best Place to Work in Atlanta (2024).
● Oversee payroll and career development for 1,500–2,000 employees weekly, fostering a workplace culture that promotes growth, inclusion, and fulfillment.
● Passionate abou

Vice President of Staffing Operations

Paramount

Jul 2022 - Apr 2024 (1 year 10 months)

Recruited to drive expansion and oversee Recruiting, Sales, Strategic Accounts, and Employee Success teams. Responsible for developing and implementing strategic initiatives that fuel growth, enhance competitive positioning, and optimize operational performance.

● Manage and streamline business operations to ensure efficiency, effectiveness, and exceptional satisfaction for both employees and clients.
● Lead day-to-day staffing operations, delivering high-quality services and maximizing resource utilization.
● Combine strategic vision, operational expertise, and strong leadership to achieve organizational goals and drive business success and people success.
● Apply advanced analytical skills to guide decision-makin

Senior Vice President, Staffing Division Operations

Randstad USA

Sep 2019 - Feb 2021 (1 year 6 months)

Partner with employers of choice to develop and implement Recruiting and Total Talent Acquisition strategies, recommending technology solutions and software services to optimize the full recruitment lifecycle.

● Analyze and report on leading/lagging indicators, quarterly results, and monthly revenue and GM forecasts, ensuring alignment with open requisition pipelines.
● Oversee KPIs, manage regional P&L, and negotiate vendor contracts to ensure cost efficiency, including CRM licensing agreements.
● Conduct monthly one-on-one meetings to review recruitment strategy and plan, monitor performance, improve outcomes, and align strategies with organizational goals.
● Address talent shortages by introducing innovative sta

Senior Vice President of Staffing and Talent Acquisition - Randstad Healthcare

Randstad USA

Feb 2018 - Aug 2019 (1 year 7 months)

Lead and develop a high-performing team of talent acquisition specialists, sales consultants, and account managers, driving workforce solutions and hospital staffing services across clinical and non-clinical verticals.

Key Responsibilities & Achievements:
● Manage operations, delivery, and fulfillment for open jobs at key MSP programs, including Care New England, Grady Healthcare, and Neighborhood Health Plan.
● Drive recruitment success by growing candidate pipelines, improving rate of offer to acceptance, and improving requisition fulfillment rates.
● Collaborate with leadership on succession planning, employee retention, satisfaction, and engagement initiatives to strengthen organizational health.
● Analyze

Vice President Staffing Operations

Cross Country Locums

Feb 2014 - Feb 2018 (4 years 1 month)

Talent Acquisition & Staffing Leader. Accomplished leader in talent acquisition and staffing, recognized for managing and developing high-performing teams who deliver impactful results. Oversaw 50 recruiters and 30 account managers to fulfill staffing needs, support client organizations, and achieve business growth.

Key Achievements:
● My teams managed 9,000 talent-on-assignment across 400 companies, driving $180M in annual revenue through strategic talent acquisition initiatives.
● I improved employee tenure and job order fulfillment rates by implementing innovative strategies and operational enhancements.
● I consulted with the C-suite of major hospital and healthcare systems, positioning services as essential wo

Vice President of Recruiting

Cross Country Locums

Aug 2011 - Feb 2014 (2 years 7 months)

Progressive Leadership in Staffing & Talent Acquisition. Demonstrated career progression from Full-Desk Staffing Consultant to Regional Manager and ultimately Vice President of Recruiting, with extensive experience in workforce solutions, operational strategy, and team leadership.

Key Responsibilities:
● Maintained recruiting team talent extensions and redeployment at 30-40% through a structured 13-touchpoint system.
● Improved employee tenure and managed total talent acquisition strategies, including job order fulfillment and forecasting.
● Provided performance management, training, and coaching for recruiters, producers, and managers, while overseeing corporate recruiting teams.
● Selected and implemented a

Director of Recruiting

Cross Country Locums

Sep 2010 - Sep 2011 (1 year 1 month)

Promoted to VP of Staffing Operations because delivery started to outpace sales. Develop pipeline strategy which doubled presentations within 6 mos.

Responsible for total talent strategy and operations to deliver direct clinical staffing services to over 400 clients and MSP programs at Providence Health System and Spectrum Healthcare. Fill 100-200 open requisitions per week.

Regional Sales Manager

Cross Country Locums

Aug 2009 - Aug 2010 (1 year 1 month)

Promoted to VP of National Sales after 12 months. Presented business plan to start a National Sales team which was approved. Responsible to consult on and deliver clinical staffing solutions nationwide for Outpatient, Urgent Care, Occupational Medicine and Ambulatory Care facilities as well as stand alone ERs. Managed team of 16 full-desk clinical consultants.

Staffing Consultant

Cross Country Locums

Jun 2008 - Aug 2009 (1 year 3 months)

Full Desk Recruiter. Promoted to regional manager after 12 months. Set record for most business sold in first 90 days and first 12 months.

V

Product Solutions Specialist

Vigilar Professional Services

Jan 2004 - Jun 2008 (4 years 6 months)

Promoted to director after 24 months of top performance as individual contributor. Information Security Reseller; Inside Sales Responsibilities

Virologist

Boehringer Ingelheim

Dec 2001 - Dec 2003 (2 years 1 month)

Synthesized vaccines for Smallpox and Rabies. Sterilized instruments. Performed cell counts. Isolate and make cultures of virus in standard inhibitory medium. Ensure proper storage of virus and vaccine. Research and analyze trends in rabies infections. Develop new ideas and promote current research. Train new hires in lab techniques and sterilization procedures such as use and sterilization of lab autoclaves.

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Chris Coley

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