Audrey Angelova
About
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Customer Care Specialist
North Rhine-Westphalia, Germany
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work
Full-time jobs
Résumé
Jobs
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Customer Care SpecialistCoreViewNov 2022 - Current (3 years 10 months)- T2 Support - Microsoft Volume LicensingMajorelOct 2020 - Oct 2022 (2 years 1 month)
- Customer Advisor - Microsoft Volume LicensingMajorelJan 2020 - Oct 2020 (10 months)
- Microsoft Office 365 Technical AdvisorMajorelJan 2019 - Jan 2020 (1 year 1 month)
- Microsoft Office 365 Technical AdvisorArvatoConnectOct 2017 - Jan 2019 (1 year 4 months)
- Customer Advisor - Microsoft Volume Licensing and Premier SupportArvatoConnectJan 2017 - Oct 2017 (10 months)
- DWaitressDeca BodegaJul 2013 - Sep 2013 (3 months)Responsible for diverse services from welcoming the customers to taking food and beverages orders. Responsible for the cleaning and closure of the restaurant. Responsible for the bar tenancy and cleaning.
- BBanquet Operations/ Food and Beverages AttendantFeb 2013 - May 2014 (1 year 4 months)Providing professional and personal services to diverse Guests. Liaise and work with Guests, different services staff and higher authorities of the hotel to enhance Guests' experience. Advise Guests on different matters. As part of the Banquet operations team, organising and running functions from the setting to the clearing. Responsible for welcoming the Guests and taking food and beverages orders. Responsible for the bar tenancy and cleaning.
- MShop Manager/ Pastry ChefMaison Saint-HonoreFeb 2012 - Dec 2012 (11 months)Being in charge of the good functioning of one of the selling shops. Providing professional and personal services to diverse Guests. Advise Guests on diverse matters. Producing a diverse range of goods. Assisting in the products storage.
- BBanquet Operations/ Food and Beverages AttendantJul 2010 - Feb 2012 (1 year 8 months)Providing professional and personal services to diverse Guests. Liaise and work with Guests, different services staff and higher authorities of the hotel to enhance Guests' experience. Advise Guests on different matters. As part of the Banquet operations team, organising and running functions from the setting to the clearing. Responsible for welcoming the Guests and taking food and beverages orders. Responsible for the bar tenancy and cleaning.
- WWaitressOct 2008 - Feb 2009 (5 months)Responsible for diverse services from welcoming the customers to taking the orders. Responsible for the cleaning and closure of the restaurant.
Education
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- master, Master of Arts (M.A.) & Master of Science (M.Sc./Cand.soc.), European Studies, European StudiesUniversity of Southern DenmarkJan 2014 - Jan 2016 (2 years 1 month)
- Umaster, Master of Arts (M.A.) & Master of Science (M.Sc./Cand.soc.), European StudiesUniversität FlensburgJan 2014 - Jan 2016 (2 years 1 month)
- bachelor, Bachelor of Arts (B.A.), Politics and International Studies and Asian StudiesMurdoch UniversityJan 2009 - Jan 2011 (2 years 1 month)