Saqlain Yaqoob

Saqlain Yaqoob

About

Detail

Helping Founders Hire Top 1% Talent in 5 Days | Save $50k+ in Annual Employee Costs | Talent ready to work from Day 1 | DM me “TEAM” to learn more
United States

Timeline


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Résumé


Jobs verified_user 0% verified
  • The Remote Reps
    Co-Founder
    The Remote Reps
    Jul 2024 - Current (2 years 2 months)
    Hey Founders, Agency Owners & Hiring Managers, If you're experiencing: - Spiralling payroll and overhead - 6-week hiring cycles that stall growth - Hit-or-miss freelancers & retention headaches - You juggle admin while strategy sits on the back burner Then meet: The Remote Reps plugs elite, AI-trained talent into your team in ≤ 5 days, delivering the output of five hires while slashing costs by up to 70%. Roles We Specialize in: - Growth & Marketing: SEO, Paid Ads, Social, Funnel Ops - Revenue: SDRs, AEs, RevOps assistants - Customer Success: CSMs, Account Managers - Ops & Admin: Project Managers, Executive VAs, Automations Proven Wins: ☑︎ 45 % organic-traffic lift and 25 % better ROAS for agency clients ☑︎ 2× more booked meetings withi
  • Leadsio
    Chief Operations Officer
    Leadsio
    Aug 2024 - Feb 2025 (7 months)
  • UnlockAI
    Founding Member, Director Operations & Customer Success
    UnlockAI
    Jan 2023 - Jul 2024 (1 year 7 months)
    Chief of Staff to Matthew Lakajev and owning the following - Strategy: - Helped the company save $200k in Annual recurring costs - Defined the sales process from Lead Generation till Client Onboarding with reporting and automation Operations: - Streamlined and automated revenue operations processes to reduce costs, increase efficiency, and improve scalability - Lead Generation for the Sales team - Scaling the Ops Team - Managing billing on Stripe Customer Success: - Successfully onboarded 80 business owners and their teams in 1 month - Managing 300+ B2B accounts with 92% client health score - Developed and implemented customer engagement strategies resulting in a 95% customer satisfaction scores - Built and nurtured strong relationshi
  • Airlift Technologies
    Territory Manager
    Airlift Technologies
    May 2022 - Nov 2022 (7 months)
  • Airlift Technologies
    District Operations Manager
    Airlift Technologies
    Oct 2021 - May 2022 (8 months)
  • KeepTruckin
    Associate Manager Support Operations
    KeepTruckin
    May 2020 - Oct 2021 (1 year 6 months)
    Implemented a proactive QA program that was responsible for the following things – o Agent coaching and calibration session with Team Leads that led to a 10% increase in quality scores and improved cross-functional communication o Improved the QA representative’s productivity by 30% o Monthly QA reporting for transparency and opportunity areas shared with the leadership monthly Developed the framework to dissect the reasons for negative CSAT - o Created buckets for dissatisfaction reasons (DSAT) o Gathered DSAT data and developed actionable cross-functional action plans for CSAT improvement initiatives for leadership to implement o Weekly syncs on DSAT with higher management o All this helped improve the departmental CSAT by 12% in just
  • KeepTruckin
    Business Process Analyst
    KeepTruckin
    May 2019 - May 2020 (1 year 1 month)
    Research Processes - Staying up to date with the latest business best practices and technological developments that can help to automate and streamline processes to help businesses perform more efficiently. Gathered Data - Gathering information through process mapping, flow-charting, and workshops. The information is later used to develop better processes. Led meetings - Meeting with clients to determine the business goals that need to be optimized. Monitored Process Performance - Monitoring business and workflow processes on salesforce to find out how they can be improved or automated. Generated Reports - With the knowledge of business process modelling, I present the data to stakeholders for further discussion and opportunitie
  • KeepTruckin
    Technical Support Specialist
    KeepTruckin
    Mar 2018 - May 2019 (1 year 3 months)
    - Providing support to clients by identifying problems, researching answers, and guiding the client through corrective steps. - Managed and resolved cases on Salesforce - Generation of successful leads for our sales team - Worked on Embedded systems and API's - Managed company reviews on different social media platforms and App Stores
  • Xstate
    Account Manager
    Xstate
    Sep 2016 - Mar 2018 (1 year 7 months)
Education verified_user 0% verified
  • National University of Sciences and Technology NUST
    Master of Business Administration - MBA, Business
    National University of Sciences and Technology NUST
    Jan 2019 - Jan 2021 (2 years 1 month)
  • National University of Sciences and Technology NUST
    Bachelor of Engineering (BE, Electrical
    National University of Sciences and Technology NUST
    Jan 2012 - Jan 2016 (4 years 1 month)
  • Beaconhouse
    A'levels, Engineering
    Beaconhouse
    Jan 2010 - Jan 2012 (2 years 1 month)
  • Beaconhouse
    O'Levels, Sciences
    Beaconhouse
    Jan 2007 - Jan 2010 (3 years 1 month)
Projects (professional or personal) verified_user 0% verified
    Awards verified_user 0% verified
    • I
      Employee of the month
      Issued by Keeptruckin
      Based on performance, punctuality, and customer satisfaction score.
    This is a community-created genome.