Steve Dugan

Chief Human Resources Officer (CHRO)

Net at Work

Jan 2025 - Current (1 year 8 months)

Executive Director, Head of Talent Management & Human Resources

Brillient Corporation

Apr 2022 - Jan 2025 (2 years 10 months)

As a member of the Executive team, I lead human resource and people strategies/initiatives for a 1500+ employee, award-winning Government Contracting organization, with annual revenue of $100M+. • Deliver thought leadership, strategic planning, and counsel to our Executive leadership team and Board of Directors • Develop and execute Brillient’s multi-year human resource business plan in support of and to ensure execution against, Brillients’ short and long-term business plans and growth strategy • Design and implement human resources strategies and practices including but not limited to: Talent acquisition, talent management, employee relations, retention, succession planning, change management, compliance, DEI, organizational and performa

Head of Executive Talent Management

National Health Care Associates

Mar 2021 - Apr 2022 (1 year 2 months)

Delivering strategic/tactical leadership, solutions, and support for our Senior & Executive Talent Management initiatives, with a focus on: Acquisition, On-Boarding, Engagement, Retention, Compensation & Benefit Analytics, Succession Planning, Career Development & Pathing, Best Practices & Training, Learning & Development, Performance Optimization, and Data Analytics

Head of Talent Acquisition & Retention

National Health Care Associates

Mar 2020 - Mar 2021 (1 year 1 month)

Provide strategic and tactical leadership over talent acquisition and retention teams/function, with a focus sharing insights on key talent initiatives while collaborating with executive, senior leadership, and colleagues to ensure recruitment, on-boarding, retention, and diversity implications align to the NHCA's business strategies and workforce planning initiatives. • Responsible for developing a successful talent management strategy and implementing a suite of recruitment, workforce planning, on-boarding, and retention best practices/initiatives to ensure staffing goals are appropriately met across our 40+ healthcare and corporate facilities • Restructuring and centralizing company-wide talent acquisition team/function • Reimagining hea

Human Resources Executive-Talent Management Advisor

Budderfly

Dec 2019 - Mar 2020 (4 months)

Provide strategic and tactical HR guidance/support as a senior leader, player-coach, and individual contributor with a specific focus on: HRMS, talent acquisition and management, process design and optimization, headcount forecasting, employer branding, on-boarding, diversity and inclusion, employee relations and engagement, succession planning, compensation and benefits, performance management, and facility expansion

Vice President, Global Corporate Talent Management

WWE

Jan 2018 - Jan 2019 (1 year 1 month)

As VP Global Corporate Talent Management, I was responsible for redesigning and implementing a globally cost-effective recruitment and sourcing strategy, to ensure that WWE attracted and selected exceptional talent to achieve critical staffing and revenue. This was primarily accomplished by partnering with our senior leadership team and the broader organization to develop, implement, and help drive continuous improvements specific to the global recruitment function. Ultimately ensuring as one unified team, we collectively and successfully executed against our mission statement: Hire top talent in a timely and cost effective manner, while creating a best in class experience for Hiring Manager’s and Applicant’s alike. • Rebuilt and rebrand

Associate Director, Global Recruitment-Corporate Services

Gartner

Jan 2017 - Jan 2018 (1 year 1 month)

Responsible for providing strategic and tactical leadership over ~30 global recruitment professionals located across various America, EMEA, and APAC regions, supporting ~2,000 Gartner Associates staffing needs. Additional leadership responsibilities involving Workday SaaS HRMS architecture and implementation, compliance, processes, and employee training • Promoted to Associate Director after first 6 months • Re-architected and re-branded global Corporate Services Recruitment team • Partnered with senior leadership level associates (CIO, CFO, and GC) and senior human resource leadership to design, implement, and execute global headcount plans. Resulting in ~650 global net new and replacement hires with an average “time to fill” in the top

Manager, Talent Acquisition-Corporate Services

Gartner

Jan 2016 - Jan 2017 (1 year 1 month)

Responsible for providing strategic and tactical leadership over a team of recruitment professionals located across various America, EMEA, and APAC regions, supporting ~2,000 Gartner Associates staffing needs. Additional leadership responsibilities involving Workday SaaS HRMS architecture and implementation, compliance, processes, and employee training

Director, Human Resources & Talent Management

Tangoe

Jan 2013 - Jan 2016 (3 years 1 month)

Global HR leader, overseeing full suite of HR disciplines with a team of 27 and an annual budget of $3M. • Built first internal global recruitment program from a team of 1 to 18, across North America, EMEA, India, and China • Delivered global reporting across all critical talent acquisition metrics and KPI’s • Implemented and delivered first global “go to market” strategy for talent acquisition • Implemented global talent acquisition life-cycle/process and governing policies • Provided behavioral based interview training and preparation, best practices, and behavioral based interview training • Delivered EEO, FLSA, and international statutory labor law training • Conducted employee relations training; counseling, harassment claims and inves

Staffing & Retention Manager

Tangoe

Jan 2011 - Jan 2013 (2 years 1 month)

Staffing and Retention Manager Responsible for managing Tangoe’s global talent acquisition function. Additional responsibility specific to: Employee engagement, retention, international expansion, benefits, merger and acquisitions, employee relations, and compensation. • Led global team of in-house recruiters across the US, EMEA, and APAC regions • Developed global talent acquisition strategies to align with Tangoe’s human capital growth plans • Established a baseline of recruitment KPI’s and metrics; time to hire, time to fill, cost per hire, percentage of open roles, pipeline diversity, user experience/satisfaction, conversion rates, etc. • Cultivated and lead 3rd party vendor relationships to improved Tangoe’s recruitment partner progr

Senior Corporate Recruiter

Tangoe

Jan 2009 - Jan 2011 (2 years 1 month)

Senior Corporate Recruiter Partnered with senior leadership to help successfully achieve Tangoe’s global hiring objectives and strategies. • Filled 292 active searches, with a 95.6% retention rate, and a total agency fee savings of $4.3M • Averaged a 28 day “time to fill” on all global hires, with a 98% acceptance rate • Recommended and implemented strategic recruitment best practices • Led weekly headcount planning and recruitment status meetings up through C-Suite • Developed and implemented first formalized recruitment lifecycle process; best practices and SLA’s • Performed other general human resource related activities and projects as needed; merger and acquisition, employee relations, and international expansion

N

Vice President

New Millenium Staffing LLC

Jan 2000 - Jan 2009 (9 years 1 month)

Sr. Staffing Partner with Fairfield County based recruiting firm which specialized in placing candidates with the following disciplines; Information Technology, Engineering, Bio-Technology, Sales, Marketing, Accounting and Finance, and Administrative Assistant. • Recruited for open headcount requirements on a national level • Cultivated new client partnerships and delivered value-added, human capital solutions across all facets of Human Resources

Branch Manager

Enterprise

Jan 1996 - Jan 2000 (4 years 1 month)

Hired as a Management Trainee for a global rental/leasing company and quickly promoted to Management Assistant, Assistant Manager, and Branch Manager due to demonstrated leadership and outstanding performance. • Managed up to 18 employees in 3 different offices, ranging from entry level to Assistant Manager • Led all human resource related functions • Received numerous sales, customer service, and staff development awards

About

Detail

Timeline

Résumé